Human Resources Quality Assurance

Christa Tisch

*** ***** ****, *******, ** *****

Cell: 817-***-**** E-Mail: ***********@***.***

Career Focus

Enthusiastic MBA graduate and dedicated employee with high integrity,

strong work ethic, great leadership skills, a proven track record in

payroll processing, consistent producer, driven to improve results and

exceed goals.

Summary of Skills

. Training and development . Proficiency with Microsoft Office

Suite and

. Procedure and process review web-based reporting tools

and development

. Auditing methodology proficient . Experience with conflict resolution

. Bank reconciliations . Complex problem solving skills

. Compensation/Payroll . Project management

. Quality assurance . MBA qualified

. Weekly Payroll . Computer Proficient

. Customer Needs Assessment . Multi-Task Management

Accomplishments

Process Improvement

. Achieved revenue objective by implementing cost-cutting measures.

Accounting Skills

. Operated computers programmed with payroll software to record,

store, and analyze information.

Data Organization

. Classified, recorded and summarized numerical and financial data to

compile and keep financial records.

Data Verification

. Checked figures, postings and documents for correct entry,

mathematical accuracy and proper coding.

Staff Training

. Trained staff on basic payroll concepts and computation.

Auditing Procedures

. Knowledge of planning techniques, test and sampling methods

involved in conducting audits.

Professional Experience

February 2002 to AutoNation, Incorporated

Cerritos, CA

February 2005 GM Assistant/Inventory Clerk

Provided operational support for high-volume Volvo

dealership.

Recorded invoices according to established procedures.

Matched purchase orders with invoices and recorded the

necessary information.

Reconciled and reported sold vehicles monthly to Volvo Cars

of North America.

Reviewed files, records and other documents to obtain

information and respond to requests.

Computed, recorded, and proofread data records and reports.

Worked closely with company executives and routinely

participated in sales staff meetings.

February 2005 to AutoNation, Incorporated

Cerritos, CA

April 2006 Regional Payroll Coordinator

Managed the processing and data entry related to payroll

processing.

Improved the documentation of payroll backup for all 237

dealerships.

Trained new coordinators in established payroll-processing

techniques.

Prepared weekly, semi-monthly and tri-monthly payments to

23,000 employees.

Developed a payroll checklist to be implemented amongst all

thirteen-payroll coordinators.

Established communication between payroll and Human

resources department.

Monitored union contracts and documented when contract

renewals were up for review.

April 2006 to AutoNation, Incorporated

Irving, TX

Current National Lead Payroll Coordinator

Credited for playing key role in avoiding union grievance

during contract negotiations.

Prepared payroll for multiple states across North America.

Managed time clock standardization project for Western and

Central Regions.

Worked closely with company managers to identify ways to

standardize payroll-processing methods.

Implemented training and supervised integration of new

processing software.

Co-Managed team of nineteen coordinators responsible for

processing and payment of wages/benefits for over 10,000

employees.

Researched employee files and worked as liaison to Human

Resources department for pending lawsuits.

Education

2009 University of Phoenix Las Colinas, TX, United

States

BS in Business Administration

. Concentration in Business Management

. Related coursework: Business Writing, Statistics,

and Accounting

. 3.29 GPA

2011 University of Phoenix

Las Colinas, TX, United States

MBA Business Administration

. Concentration in Human Resources

. Seeking Certified Payroll Processing (CPP)

Certification in October 2011

. Seeking Professional in Human Resources (PHR)

Certification in December 2011

Professional Affiliations

American Payroll Association (APA) Dallas Chapter

Keywords

BS, project management, payroll supervisor, internal auditing, MBA, Word,

Excel, PowerPoint, Computer proficient, creative problem solving, customer

satisfaction, ADP DMS, Enterprise v.3, Enterprise v.5, inventory

management, payroll preparation, report processing, weekly payroll, semi-

monthly payroll, Training lead

Contact this candidate