Customer Service Human Resources

DORA ALDERETE

**** *** ****** **** *** #***

Saint Paul, MN 55109

651-***-****• abgrt5@r.postjobfree.com

OUTSTANDING QUALIFICATIONS:

• Friendly, positive employee excited to learn

• Prompt and reliable with a strong ability to follow through

• Able to write and speak English and Spanish

EMPLOYMENT HISTORY:

Turkey To Go Saint Paul, MN

Cashier December 2011 to June2012

• Operate cash register; accept cash, debit, and credit payment from customer.

• Prepare food in the morning for customers.

• Put away and organize food so it could be accessed quickly and stored safely

• Wash and sanitize dishes, countertops, and food display.

• Customer Service, Answer calls, direct calls to departments, handle returns

Cub Foods

Deli Worker/Customer Service Maplewood, MN

January 2008 to May 2011

• Prepare food to customers requests and for buffet

• Processed cash, credit and check transactions

• Wash and sanitize ovens, freezers, dishes, counters, salad bar, and food displays

• Put away and organize food so it could be accessed quickly and stored safely

• Customer services, Answer calls, direct calls to departments, handle returns

Joann Fabric Maplewood, MN

Cashier November 2006 to March 2007

• Operate cash register; accept cash, check, debit, and credit payment from customers; return

accurate change

• Transferred up to $200 from Human Resources to registers daily

• Process returns for customers

• Wipe down counters, sweep floors, maintain a safe and clean working space

• Create displays of product, organize product and keep it in correct department

• Measure and cut fabric to customers’ specifications

• Unload trucks in the morning, carrying up to 50 pounds at a time

VOLUNTEER EXPERIENCE:

St. Michael’s Church Stillwater, MN

Banquet Worker December 2005 to Present

• Decorate banquet hall appropriately, noting themes

• Act as a waitress, obtaining and delivering orders, checking in on patrons

• Clean up and take down of tables, kitchen, and dining rooms

New Horizons Academy Maplewood, MN

Child Care Worker June 2008 through August 2008

• Wipe down and sanitize high chairs, toys, and other items children used

• Prepare lunches for children, noting dietary requirements and preferences

• Played with children, supervised their play

EDUCATION:

St Agnes St. Paul, MN

Diploma 2008

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