Customer Service Data Entry

D’Angelo L.X. Flores

Contact

Cell: 408-***-****

Transcribed Voicemail: 408-***-****

Tel : 408-***-**** (Home)

e-mail : abgrqy@r.postjobfree.com

Address

Washington Street Santa Clara, CA 95050

Profile

Objective I am interested in Data Entry / File Clerk/ Manage Services positions that are being advertised. I

am very confident in these positions. I am a fast learner with excellent Customer Service skills and

a Can-Do attitude.

Availability TBA

My Philosophy: I believe that the quality of one’s work is a representation of them, and I bring that philosophy into my

workspace.

Key Skills

Customer Service Sspecialist Data entry Reliable/Dependable/Honest Can-Do Attitude

File Clerk

Shipping/Receiving Time Management with Analytical thinking, planning, Strong PC & Office skills

Problem-solving and decision

Mailroom Delivery driver Office managed services

making skills

Good oral, written Clean DMV

Communication Skills Positive Leadership skills

Education

2010-2011 Santa Clara Adult Education (Microsoft Office Software Programs, Finance)

2010 Certified Food Safety Manager (National Registry of Food Safety Professionals)

Xerox Lean Six Sigma Yellow Belt (Enhances overall business improvements)

2009

(CET) Center for employment training Shipping and Receiving Graduate

1981

Abraham Lincoln High School Graduate

1979

Work Experience

VeriFone Inc. San Jose, CA

Jr. Accounts Payable Associate

Filing accounts payable confidential PAID files in alpha-

numeric order

Vouchered open invoices into Ebiz Oracle 11i (e-

Business) payables module for payment.

Audit confidential employees expense reports weekly.

Data Entry

Metered mail. FedEx rush checks, various ad hoc tasks

Xerox Managed Services

Account Associate 8/00-9/09

Courier delivered priority mail & express packages, paper in company truck/van to various customer

locations main campus and satellite (offsite)

Strong Customer Service. Sensitive & non sensitive reproduction litigation court documents,

manuals, patents.books, business cards, Docu Color print services,

Managed & maintained Xerox Docu-care multifunctional devices, fax machines, color copiers

in good working order with 98.9 uptown. Fast response to Customer request and attention.

Inventory Control, billing, Asset Management, acting coordinator for 8 employees, trained

new employees, Managed Solo Customer sites according to standards of work (SOW) with

no supervision. Strong attention to detail, Shipping/Receiving/Mailroom/Asset management

functions. Provided Office, Copy/Print & Courier services to various prestigious companies

such as Intel, Applied Materials, Loud cloud/Opsware, EDS, Adaptec, Cooley Godward law

offices.

Conference Coordinator (Setup Classrooms/meetings/Local News) Setup appointments for

customers via web request email, phone, interdepartmental mail. Setup tables, chairs,

speakers, all necessary wiring, laptops, podiums, microphones per customer request.

Senior Support Specialists: managed Xerox & Applied Materials Help desk using Remedy

Service Management software and Xerox Help desk real time (XGS) program for customer

complaints, requests & service repairs. Dispatched & delegated work according to priority to

personnel in charge of various campus buildings.

Temporary

Man Power Agency (Various Positions in HP)

Hewlett Packard Returns & Assembly, QC 1996-2000

Data Entry for Returns Dept Fork lift Operator

Inventory Control Delivery Courier

Quality Control Inspector Packaged HP Printers

10-Key by touch Load/Unload trailers

Packaged HP Product Filing

Shipping & Receiving

Delivery Courier

Employment References Available upon request:

Thank you for your interest

Contact this candidate