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Quality Assurance Analyst

Location:
Pittsburgh, PA, 15233
Posted:
January 01, 2013

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Resume:

PATRICIA A. LEWIS ****

Pennsylvania Avenue, Pittsburgh, PA 15233

Home: 412-***-****, E-mail: abgrge@r.postjobfree.com

SUMMARY-

Experienced Information Technology Professional with proven

Technical skills and demonstrated

Business Acumen; Strengths include: Problem-solving,

Programming/Application Development,

Business Analyst, System Implementation (SDLC), Results-

oriented, Customer-focused, Quality Assurance, Continuous

Improvement, Excellent Communication skills, Excellent Team-

player.

PROFESSIONAL EXPERIENCE-

Application Developer III HIGHMARK Blue Cross

Blue Shield, Pittsburgh, PA 2007 - Present

Benefit Services:

Supporting the Agency Commission System (ACS) application

within SMS Services

. Gather requirements, analyze, create Business and Technical

design specifications.

. Store documents in SharePoint/ClearQuest

. Maintain and write PL/SQL Oracle scripts to mass

updatedatabases

. Re-write Agency Commission System and GL/AP system

. Add new DB2 database to COBOL programs and change JCL

. Expedite COBOL programs to debug

. Move programs, copybook and JCL to Endevor or package PL/Sql

to Harvest promoting to Production

. Provide production support on call.

IT Consultant HIGHMARK

BCBS, Pittsburgh, PA 2005

-2007

Claims Services OPIS Systems:

Convert OPL (Other Party Liability) database to OPIS (Other

Party Information Systems) database

. Attend Gap Analysis meeting to determine how requirements

should be written

. Analyze and Expedite Batch and CICS programs to determine

how the programs should be converted.

. Write COBOL/DB2, with SQL statements, BlueDevel components

to extract OPL data. Testing with SPUFI. The BlueDevel

components are called in the conversion programs.

. Work with OPL Systems Team, prepare JCL and Programs for

Conversion, move to ENDEVOR.

. Provide production support on call.

IT Consultant HIGHMARK

BCBS, Pittsburgh, PA 2004

Membership:

. Review Legacy system to determine programs and JCL changes

. Write COBOL/DB2 programs specifications, with SQL (using

SPUFI for inquiries) to convert Legacy Systems to Oracle.

IT Consultant HIGHMARK

BCBS, Pittsburgh, PA 2003

Comprehensive Services West:

. Write COBOL/DB2 programs with SQL (using SPUFI for

inquiries) to create COMP IV 835

HIPAA compliance transactions to FTP to Mercator, an

outside integration vender.

. Set up JCL for Unit testing and migration to production.

. Work with Business Analyst to create and Unit test programs

Software Engineer Mellon

Financial Corporation, Pittsburgh, Pa 2000 - 2002

Trust Systems:

. Create Functional Design Document with input from customer

(Business Analyst).

. Write COBOL programs to develop modular systems, using

Sungard;s VSAM files, to FTP

files to PriceWaterHouse.

. Install new release of Sungards Invest One on-line Systems;

consult with vendor when necessary

. Install Sungards Invest One Systems Batch processing

enhancements:

General Ledger Generator, CUSIP, and Account Re-numbering.

. Develop a modular system extracting data from Sungard then

writing COBOL programs to convert

VSAM files to FTP files.

. Developing and editing COBOL programs in ENDEVOR, moving to

different stages for production.

. Converted VSAM files to IAM to increase system performance.

. CMM Level III (System development documentation)

. Provide production support on call 24X7.

Lead Programmer/Systems Consultant PNC Bank Corp.,

Pittsburgh, PA 1993 - 2000

Operations Officer

Automatic Clearing House (ACH):

. Implementation of the CheckFree PEP+ release 5.01 by

converting programs from VSAM to DB2.

. Enhanced Billing (revenue generation) processing to create

several new corporate account statistics, which collect

additional fees for processing not previously charged by PNC.

. Maintain batch and CICS DB2 and COBOL programs in ENDEVOR,

moving to different stages for

production

. Provide production support on call 24X7.

Accounts Payable:

. Responsible for maintaining batch and CICS programs in the

ASI Accounts Payable/Purchasing

System.

. End User Computing Coordinator (EUCC). Provide consulting

for migrations, re-migrations, and

re-locations of Personal Computers. Process requests for

new PC's, hardware and software.

. Provide production support on call 24X7.

. Electronic Data Interchange (EDI). Transmit and receive data

from other corporations.

1- Meet with users to determine format of file.

2- Create Purchase order and acknowledgment transmissions.

3- Test and add to production.

4- Create detailed user documentation.

Programmer Analyst General Nutrition

Corp., Pittsburgh, PA 1988 - 1993

Junior Programmer Analyst

Payroll:

. Create Functional Design Document with input from customer,

(Business Analyst).

. Responsible for installing new releases and fixes on the

Payroll (Dun and Bradstreet) System.

. Create PDL (Millennium Screen Designer) screen to be used

with the Payroll System.

Franchise Store System:

. Write COBOL/DB2/CICS screens for the Franchise Store System

Employee Stock Purchase Plan System:

. Create Functional Design Document with input from customer

(Business Analyst).

. Write and design detailed specifications

. Write COBOL/DB2 programs to gather data from VSAM files to

send to the customer ( Mellon Bank).

. Create detailed user documentation.

EDUCATION and ADDITIONAL TRAINING-

Certificate in Software Development: Community

College of Allegheny County, Pittsburgh, PA

JAVA, HTML, UNIX/LINUX,

Visual Basic.Net, Web Development,

SDLC, C++

CICS certificate,

ICM School of Business, Pittsburgh, PA

Associates - Data Processing,

School of Computer Technology, Pittsburgh, PA

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