Customer Service Sales
Resume:
Richelle Sweet ** Grande View Drive
Cody, WY ****4
abgrfz@r.postjobfree.com
OBJECTIVE: To obtain a position that maximizes my diverse skills and
provides an opportunity for professional growth. My written and
interpersonal communication skills coupled with strong leadership qualities
enable me to manage multiple projects and provide consistent, quality
results.
EXPERIENCE:
Bormuth Law, LC Aug. 2011-Dec. 2012
Legal Assistant/Documents Specialist
. Acted as a liaison between employer and clientele answered
phones, facilitated client correspondence, provided customer
service, scheduled appointments, and coordinated clientele
visits to office.
. Coordinated travel plans for employer, doctor appointments
and personal errands.
. Implemented and organized of large amounts of paperwork.
. Incorporated a paperless filing system along with scanned and
organized old files and documentation.
. Other responsibilities included bookkeeping, invoicing,
depositing, billing and collecting of late payments.
. Learned and kept current with office technology-problem
solving, supported and taught other employees when need
arose.
. Answered phones and facilitated client correspondence though
emails, phone calls and letters, as well as editing and
proofreading documentation related to real estate, estate
planning, wills, probates and other miscellaneous work.
. Experience with Microsoft Word, Excel and Clio (law office
programming).
Cody Enterprise Aug. 1999-Aug. 2011
Marketing Consultant
. Developing new training materials and conducting training of
new employees.
. Daily aiding my manager in new strategies and sections for
improving income.
. Participating in increasing sales goals for each promotional
issue of newspaper.
. Answering phones, facilitating client correspondence,
customer service, scheduling appointments as well as
reminding clients of appointments.
. Preparing sales materials and business proposals in both hard
copy and mass emails.
. Responsible for emailing and burning CD proofs of advertising
to clients.
. Responsible for monthly, daily and yearly statistical web
data for clientele.
. Learning and keeping current with office technology-solving
problems, supporting and teaching new users while working
with graphic design on a daily basis.
. Responsible for handling, utilization and organization of
large amounts of paperwork.
. Eagerly attended classes and conventions in sales, design and
photography.
. Collecting of late payments.
. Acting as a liaison between clientele and news staff.
. Eagerly took new clientele, scheduling, designing, scheduling
advertisements.
. Prepare sales materials and business proposals in both hard
copy and mass emails
. Winning numerous national and statewide awards for
advertising design individually and as a team.
. Coordinate client visits to office
. Answer phones and facilitate client correspondence
EDUCATION: University Of Wyoming, Laramie, WY
BS Journalism, 1993-1998
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