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Manager Customer Service

Location:
Dalton, GA
Posted:
January 01, 2013

Contact this candidate

Resume:

Stacey L. Blackwell

*** ********** ***

706-***-****

706-***-****

Bogart, GA 30622

abgrb5@r.postjobfree.com

_______________________________________________________________________

_________

Summary of Qualifications

o Three years of professional experience in Operational Management

o Extensive experience as an Over-The-Road(OTR) driver, Roll-off

driver, and

front loader driver

o Warehouse operations and management of inventory control

o An assertive manager with outstanding interpersonal,

communications, negotiation and people management skills

_______________________________________________________________________

___________

Education, Training, & Rewards

Clarke Central High School

Athens, Georgia

High School Diploma

05/1986

RSK Co Transportation Safety Services

Athens, Georgia

Certificate-Professional Driver Program

09/2000

Waste Pro, Inc. Athens,

Georgia

3year Safety Performance Reward

12/2004

Work Experience

WASTE PRO Athens,

Georgia

Front loader/Roll-off driver

01/2008-08/2011

-Organize routes by area covered

-Document timely schedule of pickups

-Dispose of waste of customer's business/home

PORTERFIELD TIRES COMPANY Athens,

Georgia

Warehouse Manager

08/2007-01/2008

-Oversaw shipping, receiving, and inventory control

-Monitored operations systems

-Organized tires in warehouse

-Fill orders for tires with forklifts and pallet jacks

Page 1

Stacey L. Blackwell

706-***-****

(706)614-

6321

Continue of Work Experience

WASTE PRO Athens,

Georgia

Operations Manager

01/2001-08/2007

-Lead, direct and manage inbound and/or outbound site operations

to ensure that the operations staff executes service

agreements at, or above the customer's standards

-Maximize profitability through superior customer service,

effective and prompt communication and follow-up on

all pending matters with the customers

-Maintain a clean, professional and safe working environment by

inspecting and scheduling maintenance, and ensuring

that all office and warehouse equipment is properly

accounted for and in safe working condition

-Planned and monitored daily staffing schedules

-Managed revenue and expenses to reflect budget constraints

-Oversaw and managed administrative functions to ensure all

paperwork was processed efficiently and in a

timely manner and met all compliance requirements

-Trained and certified new employees on all performance

standards

-Utilize superior communications skills to motivate staff and

develop effective working relationships with

peers, executives, and clients/customers

GOLD KIST INC Athens,

Georgia

Truck driver (OTR)

03/1999-01/2001

-Maintained driver's log book

-Load/Unload truck

-Inspect truck before/after loads and submit report of condition

-Follow Department of Transportation rules and regulations

-Drove gasoline or diesel powered tractor-trailer combination to

transport and deliver livestock

SEABOARD FARMS Athens,

Georgia

Shipping Supervisor

01/1991-03/1999

-Assigned work assignments

-Oversaw incoming/outgoing shipments

-Prepared bills of lading

-Maintained vehicle maintenance reports

-Determined space requirements and position of shipments in

boxcars/trucks

-Supervised a team of 25 people

-Used forklifts and pallets jacks

References

-Available upon request

-Currently driving (OTR) as a ride along driver since (10-

3-2012,12-18-2012)

Page 2



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