Jesse Herrera

**** ***** ***

Oceanside, CA. ****6 (San Diego County)

949-***-****

Email: abgr8k@r.postjobfree.com

Innovative human resource professional with a unique ability to blend sound

human resource principles with real-world business expertise. 12+ years in

progressive Human Resource leadership positions with both emerging and

Fortune 500 companies. Exceptional ability to build relationships and

business partnerships with senior executives. Skilled in the diagnosis and

resolution of complex organizational development issues that result in

improved business performance. Highly proactive, well-developed

organization and planning abilities, and adept at managing multi projects

simultaneously. Expertise includes:

Change Management Performance management assessment

Strategic & tactical Succession planning

leadership/design

Team building Career development

Leadership of large HR Workers' compensation risk control

departments

Regulatory compliance Federal & Multi-state labor &

Bi-lingual Spanish leave laws

Organizational Development

Wage & Hour - CA., OR., HI.

EXPERIENCE

Human Resources Director 1/2010 -

Present

the Nines Hotel, a Starwood Luxury Collection Hotel

Portland, OR

The Nines Hotel is a Sage Hospitality managed hotels and part of Starwood's

Luxury Collection brand hotel. Located in downtown Portland the hotel

offers 331 rooms and 10k square feet of meeting space.

* Directly manage the recruitment, on boarding and luxury service

training of all associates

* Continuously monitor and train associates on guest satisfaction scores

and feedback;

* Ensure compliance of all Starwood Hotels luxury standards

* Direct the management of over 400 associates;

* Ensure compliance of state and federal labor laws, policies and

procedures;

* Directly oversee management of various associate recognition programs,

staffing, development plans and succession planning of associates and

managers;

* Successfully promoted over 20 associates into elevated positions of

high responsibility.

* Luxury Collection Hotel of the Year

* Recognized as Travel & Leisure's Worlds Best Award

Complex Director of Human Resources

5/2008 - 1/2010

Starwood Hotels & Resorts Honolulu, HI

Starwood Hotels and Resorts, one of the world's largest hotel and resort

companies with nine separate brands. Waikiki is home to the historic Royal

Hawaiian a Luxury Collection Resort and Moana Surfrider a Westin Resort;

the Sheraton Waikiki and Sheraton Princess Kaiulani.

* Lead all HR functions for 4 hotels and 2,400 associates within

Honolulu, Hawaii;

* Successfully ensure adherence of Collective Bargaining Agreement;

* Direct regulatory compliance regarding leave and labor laws;

* Successfully negotiated multiple grievances with Local 5, Unite HERE;

* Design and deliver various management development tools and training

for Executive and operations managers;

* Successfully closed, reopened and rebranded to Luxury Collection the

Royal Hawaiian Resort after its renovation.

* Created improved working relationships with union representatives

through continuous and ongoing communication and feedback;

* Directly manage staff of 17 Human Resources professionals within the

areas of labor, employment, benefits, compensation, compliance and

training;

* Managed multiple organizational changes and reductions in force with

no litigation.

Assistant Director of Human Resources 4/2006- 5/2008

St. Regis Resort - Starwood Hotels & Dana Point,

Resorts CA

Mobil 5-Star, AAA, 5-Diamond resort, located on 172 acres overlooking the

Pacific with 1,000 associates, 400 rooms, pool, golf, tennis, Spa Gaucin,

100,000 sq. ft. of banquet space, and $104M in annual sales. The St.

Regis brand is a brand owned by Starwood Hotels.

* Served as a key change driver in its transition to the top 5-Star in

North American service culture.

* Applied comprehensive knowledge of organization theory, practices and

strategic planning while moving 1,000+ associates toward the

achievement of Mobil 5-Star service levels;

* Directly supervised a staff of 4 Human Resources professionals;

* Realigned associate on boarding and training to ensure an immediate

and smooth transition;

* Created added management training initiatives to be aligned with hotel

and Starwood initiatives;

* Successfully achieved hotel all time high rating in associate

satisfaction and participation;

* Created recruitment strategy of foreign management and line level

positions by sponsoring J1, H1B and H2B visas;

* Achieved a 40% reduction in Workers' Compensation costs by

successfully managing claims and promotion of safety incentives. As a

result of this accomplishment, only one of two hotels within North

America Division to be nominated for safest hotel award.

Assistant Director of Human Resources 11/2004

- 4/2006

Manchester Grand Hyatt San Diego, CA.

Manchester Grand Hyatt is a large convention hotel with over 125,000 sq.

ft. of indoor banquet space. The hotel has 1,625 rooms and is a 4-Diamond

hotel. Hyatt owns, manages, franchises and develops resorts and residential

and vacation ownership properties around the world.

* Direct and supported the management of 1,250+ employees.

* Ensure that Federal and State labor and leave laws were properly

adhered to;

* Directly supervise staff of 9 Human Resources professionals;

* Successfully created on boarding process for all associates that

allowed associates to have a thorough understanding of their role

within the organization;

* Successfully trained managers and employees on all current and new

policies, procedures & performance management;

* Created and updated employee handbook, policies, procedures and

benefits handbook to be in line labor laws and organizational

structure.

Human Resources Director 8/2003 -

9/2004 Golden Acorn Casino

Campo, CA.

Golden Acorn Casino is a 750 slot machine and table game operation with

over 450 employees. Among other business ventures the casino is owned and

operated by the Campo Band of Mission Indians.

* Direct the management of over 450 team member's;

* Ensure compliance of casino, tribal and labor laws, policies and

procedures;

* Directly oversee management of 11 Human Resources professionals, PBX

Operators and Uniform staff;

* Provide direction and support to managers on personnel issues,

recruitments and counseling's;

* Successfully created and updated job descriptions and compensation

through multiple salary comparisons and job evaluations;

* Updated and created new personnel policies and procedures, team

member's handbook and employment application;

* Created a Tribal Development Program for Tribal Member's for future

succession into executive positions.

Human Resources Director 3/2001 -

7/2003

Eagle Mountain Casino Porterville,

CA

Eagles Mountain Casino is an Indian Gaming Casino owned by the Tule River

Indian Band. The casino has multiple table games and over 1,400 slot

machines. During this time the casino doubled in size and increased its

staff.

* Directly supported the management of over 700 casino employees and 300

tribal employees;

* Successfully created a strategic thinking and proactive Human

Resources Department;

* Directly managed a team of 9 Human Resources Professionals;

* Achieved success in the training of casino staff and management

pertaining to Tribal, Federal and State labor laws;

* Created an employment and recruitment process that allowed smooth

transition for on boarding of employees;

* Successfully created a recruitment plan that helped achieve the hiring

of 200 additional employees;

* Updated associate handbook, policies, procedures and benefits

handbook;

Human Resources Technician 3/1998 -

3/2001

City of Delano Delano,

CA

The City of Delano is a public agency with 12 departments that provides

essential services to over 42,000 residents. The city is located in Central

California and supports a diverse group of businesses ranging from

agriculture, manufacturing and correctional facilities.

* Directly advised and supported Department Heads regarding any Risk

Management, Workers' Compensation and Human Resources matters;

* In conjunction with Assistant City Manager was responsible for

selection and renewal of the City's Health Insurance plan, health plan

enrollment, benefit changes and responding to benefit questions;

* Enforced Human Resources policies, procedures, recruitment, job fairs,

employee relations, Rules and Regulations, Workers' Compensation and

benefits;

* Engaged in contract labor negotiations with representatives from 4

different bargaining groups;

* Successfully managed all safety initiatives and Workers' Compensation

claims for 12 departments;

Area Staffing Manager/Safety Manager 2/1995

- 3/1998

Jobs Resource Unlimited, Inc.

Visalia, CA.

Job Resources Unlimited is a temporary and direct placement staffing agency

with over 2,000 associates with over 6 locations within Central California.

Staffing services specialize in; manufacturing, agriculture, and clerical.

* Successfully directed staffing offices in ensuring continuous and

ongoing recruitment of various positions;

* Directly managed the safety initiatives and all Workers' Compensation

claims of all staffing offices;

* Successfully achieved a 25% reductions in Workers' Compensation costs;

* Responsible for ensuring that all temporary working locations adhered

to Cal-OSHA and labor laws;

MILITARY

E-5 Sergeant 6/1992 -

6/2002

Army National Guard California

* Due to accomplishments chosen to attend a special Platoon Leadership

Development Course;

* Army Commendation Medal recipient.

EDUCATION

* Bakersfield State University, BS Business Administration

* Golden State Business College

* College of the Sequoias

Certifications and Training

-HR Generalist Certification - Society for

Human Resource Management (SHRM)

-ADA in the Employment Field and Mental Disabilities-

Liebert, Cassidy & Frierson

-Reference Checks-Liebert, Cassidy & Frierson

-Certified Risk Management trainer -Employment Risk

Management Authority

-Basic, Intermediate and Advanced Workers Compensation-

Sacramento University

-Injury Prevention -Sacramento University

-Human Resource Law Training-Bakersfield, CA

-Risk Management Training-PARMA, PARMA millennium

conference

-Nuts and Bolts of 401K Plans-Lorman Education

Services

-Human Resources Generalist Certificate

Contact this candidate