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Human Resources Customer Service

Location:
Ashburn, VA, 20148
Posted:
November 09, 2011

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Resume:

Tracia M. Jardine

*****Redeemer Terrace - Ashburn, VA 20148

Mobile: 410-***-****/ Email: abgr8a@r.postjobfree.com

Summary

College graduate with entry level experience with a desire to begin as a

Human Resources Assistant/Coordinator,Recruiting Assistant/Coordinator or

Training Coordinator, and gain experience in the functions of recruiting,

total rewards, employee development, contract, administration, benefit

administration, performance management, leadership and organization

development while utilizing my communication, interpersonal, organizational

and customer service skills in order to increase productivity within a

reputable organization. Planning to pursue PHR certification, Masters in

Human Resource Management and Organization Development and Leadership.

Skills include:

. Microsoft Word, Outlook, Excel, and the ability to learn new software.

. Team player or work independently.

. Strong organization skills and attention to detail.

. Excellent communication, interpersonal, and customer service skills

. Conversational Spanish.

. Typing 55 to 60 words per minute.

. Flexibility with changing priorities.

. Ability to multitask, handle confidential information.

Professional

Experience

Forfeiture Support Associates Ashburn, VA

August 2011

HR/Recruiting Assistant

. Conducting candidate interviews, reference checks, and background

checks.

. Maintaining, scanning, uploading candidate information into applicant

tracking system.

. Resume profiling, tracking requisition status, hiring information,

interviewing and miscellaneous notes in applicant tracking system.

. Answered or directed applicant and employee inquiries to appropriate

person or department.

. Scheduling candidate interviews with senior recruiters and hiring

managers via MS Outlook and Cyber Recruiter applicant tracking system.

. Identifying candidates for vacancies for DOJ, ATF, U.S. Marshal

Service, USOA, DEA, EOUSA, and FBI.

. Presenting candidates to hiring managers at federal agencies and

building rapport with hiring managers.

. Posting, editing, and removing requisitions/positions on Career

Builder and Monster websites.

. Preparing offer/rejection letters.

. Maintaining employees files, recording new hires, transfers,

terminations, and merit increases.

. Preparing recruiting packets and presentation of candidates to

National Recruiting Director.

. Supporting/collecting travel expenses to submit to Accounts Payable.

. Collection of new hire paperwork.

. Follow up with candidates and maintaining applicants needs.

. Prepare time to hire/open position status reports and other

administrative duties as needed.

. Ensuring appropriate follow up with staff team and candidates.

SNI Staffing Companies Reston, VA

September 2010 (2 week temp)

Human Resources Assistant

. Maintain and update employee personnel and benefit files in Human

Resources filing system.

. Maintain HRIS (ADP) with input of current and new employee

confidential data.

. Assists employees and applicants with routine personnel related

questions with employee related issues.

. Assemble new hire orientation packets. Assemble training materials for

current employees. Ensuring meeting rooms are properly set up with

materials needed.

. Place orders for employee business cards.

. Assist with processing employee terminations/exit interviews.

. Assist with processing vacation, time off requests, and leave of

absence requests.

. Order and setup with various company events, health fairs, open

enrollment, and trainings.

. Assist with recruitment of candidates, interview candidates,

background checks, screening candidates. Prepare offer and rejection

letters.

. Prepared training packets for newly hire employees.

. Ensuring appropriate follow up with staff team and candidates.

Society for Neuroscience Washington, DC

May 2010-August 2010

Human Resources Assistant/ Intern

. Assisted procurement with ordering of HR and office supplies.

. Assists employees and applicants with routine personnel related

questions with employee related issues.

. Worked closely with hiring managers, human resources director, and

human resources coordinator with full recruiting cycle. Screening

/interviewing candidates and referring them to hiring manager.

Recruiting for all departments and with staffing agencies. Assisted

Human Resources Coordinator with new employee on boarding.

. Maintaining and updating HR files on shared drive. Assisted with

intranet (SharePoint) updates.

. Data entry of employee data and verifying accuracy.

. Verified new hire documentation, employment verification, and I-9

verification paperwork.

. Tracked and followed up on missing new hire paperwork.

. Run basic reports. Setting up training for new employees. Tracking

time to hire reports.

. Tracking new hire employee satisfaction and orientation quality.

. Research human resource functions at various organizations.

. Prepare recruitment and selection materials as well as application

packets and new employee orientation packets.

. Conduct detailed reference and background checks on selected

candidates.

. Ensuring appropriate follow up with staff team and candidates

throughout the interview process.

. Scheduled candidates for interviews with hiring managers.

. Maintain accurate documentation on all candidates and current

employees.

. Entered employee changes and maintaining confidential employee data

information into HRIS (ADP) database and files. Assisted the HR

Coordinator with open enrollment and explanation of benefits.

. Assisted with processing benefits terminations, exit interviews.

Reported employee benefit/life changes, new hires, and terminations.

. Presenting offers of employment to selected candidates under the

direction of hiring managers within company guidelines. Securing

acceptances, and sending out letters of rejection.

. Primary point of contact for candidates through the interviewing

process.

. Terminating employees from database and from benefit plans.

. Assisting Human Resources Director and Coordinator with company events

as assigned.

Sur La Table Mclean, VA

July 2007 - June 2010

Sales Lead (Part time)

. Acted as liaison between employees and management.

. Assisted management with processing new hires, various duties, staff

matters, and inventory.

. Assisted management in various duties, staff matters, and meeting.

Conducted with new employee training. Assist with new hire completion of

paperwork.

. Prepared store and window visuals. Created in store displays to maximize

product marketing.

. Cashiered and prepared bank deposits for opening and closing the store.

. Exceeded sales quotas.

. Encouraged employees to go above and beyond daily duties in efforts to

help us exceed sales.

. Monitored markdowns and price reductions.

. Stocked and prepared merchandise.

. Handled store duties in absence of management.

. Provided customer service with product information, special orders,

courier services, special packaging, and gift wrapping.

. Help deter loss prevention and minimize shortage.

. Tracked staff completion of ethics and product training.

. Maintained training books and materials.

Edward Barnett and Associates Silver Spring, MD June 2005 -

December 2006

Office Manager

. Handled confidential information of clientele according to HIPPA federal

regulations.

. Maintained daily business reports for upper management. Maintained and

scheduled meetings, travel, reservations, calendar, and meetings for

management.

. Performed general Human Resources duties. Conducted payroll with ADP

and new employee orientation. Assist new hires in completing paperwork.

Explained benefits and pay information. Processed background investigation

documents.

. Maintained office personnel files.

. Processed incoming/outgoing mail, reports, correspondence, and memoranda.

Composed letters and reports.

. Prepared bank deposits, collected payments, and posted transactions.

. Managed and trained a team of 4.

. Received phone calls. Greeted visitors and referred them to the

appropriate individual.

. Daily auditing of charts. Ordered office supplies and maintained

invoices.

. Teamed with pharmaceutical representatives to distribute new products.

. Interacted with office staff, external partners, and vendors.

Education

University of Maryland College Park, MD

May 2004

School of Humanities/Business - B.A. - Spanish Latin American Studies

(major) Business (minor)

Special Interests/Hobbies

. Belly dancing, Salsa, Rock Climbing, Middle Eastern, Latin American, and

Native American Studies/Culture.

. Member of the National Museum of the American Indian.

Languages

. Spanish (conversational).

. Arabic (currently learning).



Contact this candidate