Quality Assurance Health

Kristina Marie Sprague, LNHA Contact

**** *** ***** ****/ *** 1339, Glen Allen, VA 23060 cell: 804-***-****

e-mail:Kristina.Sprague@yahoo.

com

Goal

To obtain a leadership position within a mission-driven organization that supports

quality, relationships, and growth.

Profile

Motivated, personable healthcare executive with an educational background in

health administration and successful performance history in long-term care

administration. Diplomatic and tactful with providers, residents, families, and

employees. Demonstrated history of producing successful results in heavily

regulated environments. Skilled in identifying systemic weaknesses and

implementing improvement strategies via team approach. Flexible and versatile-

able to maintain composure and confidence under pressure. Poised and competent

with demonstrated ability to easily transcend culturally diverse environments.

Thrive in deadline-driven organizations. Ability to learn new concepts rapidly and

to receive coaching and direction openly.

Education

In Progress Master of Health Administration (MHA)

Ohio University, Athens, OH

2001 to 2005

Bachelor of Arts in Health Care Administration

Mary Baldwin College, Staunton, VA

Professional Experience

Brandermill Woods Retirement Community

October 2010- October 2011

Health Care Facilities Administrator

Midlothian, VA

Directed facility operations for 60 skilled nursing facility beds, 40 assisted

living units, and 19 memory care assisted living units within a continuing care

retirement community. Maintained a 3-year license in the Assisted Living through

successful survey history: annual inspection resulted in three deficiencies and

license renewal inspection resulted in zero. Maintained SNF/NF regulatory

compliance resulting in a successful state survey of three deficiencies, all

level-two scope/severity or lower. Worked collaboratively with a skilled team of

department directors within the retirement community to ensure high-quality

resident services. Redesigned and implemented interdisciplinary quality assurance

program to provide a systemic approach to policy and regulatory compliance.

Recruited an on-site team of physicians and nurse practitioners to provide

healthcare services to the entire CCRC. Lead daily activities to ensure quality

care delivery and positive employee relations. Monitored and directed staffing

levels, facility expenses and revenue to ensure budget compliance, achieve

financial goals, and reduce overtime.

Sunrise Senior Living

June 2009- July 2010

Executive Director, Brighton Gardens

Greensboro, NC

Managed all aspects of facility operations for 125 assisted living and memory care

units, directly supervised 11 Department Directors, lead the quality assurance

process to ensure corporate and regulatory compliance, monitored community

expenses, revenue, and staffing weekly to achieve monthly and annual house profit

and net operating income targets. Participated in external business development

activities to drive sales and census targets, implemented and monitored Sunrise

systems and programs, lead day-to-day activities to ensure quality care and

positive work environment. Managed the annual survey and revisit processes with

successful results.

Consulate Health Care

December 2008-April 2009

Executive Director, Consulate of Williamsburg

Williamsburg, VA

Managed all aspects of facility operations for 90 dually-certified nursing and

rehabilitation beds, drove census and census mix to maximize revenue, effectively

implemented Consulate programs and standards, executed and monitored 2009 budget

and strategic business plan, supervised 12 Department Directors and lead 120 total

employees. Lead daily activities to ensure quality care delivery and positive

employee relations. Monitored and directed payroll, staffing, facility expenses

and revenue to ensure budget compliance and achieve EBITDA goal. Ensured state,

federal, and corporate compliance, created and implemented action plans as

necessary.

Interim Executive Director, Consulate of Norfolk

Norfolk, VA

Directed and monitored facility operations for 222 dually-certified beds, acted as

Interim Executive Director, composed Survey Plan of correction and directed

facility activities to successfully pass survey revisit, participated in Informal

Dispute Resolution (IDR) with state survey team, implemented clinical systems in

tandem with the Director of Clinical Services, assisted in driving census and

skilled mix to maximize revenue. Lead day-to-day activities to ensure quality care

and positive work environment.

Medical Facilities of America

June 2005- November 2008

Administrator, Springtree Health and Rehab Center

Roanoke, VA

Managed all aspects of facility operations for 120 beds, directly supervised 13

Department Heads with 165 total employees. Achieved 125% of net income target in

2007 and 122% of net income target in 2006, increased Medicare/managed care census

from 34% in 2006 to 47% in 2008. Was the first Administrator in that center to

achieve over $1 million YTD net income in September 2008. Coordinated patient,

family, and staff satisfaction surveys and created and implemented action plans as

necessary. Directed the QA process to ensure regulatory compliance for two

Virginia Department of Health State Surveys reducing total deficiencies by half

from 2006 to 2007.

Roanoke, VA

Assistant Administrator, Salem Health and Rehab Center

Salem, VA

July 2006- November 2008

Assisted the Administrator in managing all facility department managers and

operations for 240 dually certified skilled nursing/rehabilitation and long-term

care beds, budget development and monitoring, implementation of new company

programs, and assuring state and federal regulatory compliance. Acted as Interim

Manager in the absence of all department heads. Participated in a $950,000

facility turn-around and a successful Virginia Department of Health State Survey.

Licensure/ Certifications

Licensed VA Nursing Home Administrator (170*******)

Licensed VA Nursing Home Preceptor (170*******)

Professional Memberships

American College of Health Care Administrators (ACHCA)

American College of Healthcare Executives (ACHE)

Virginia Health Care Association (VHCA)

Civic Organizations

American Heart Association

The Leukemia and Lymphoma Society/ Team in Training

Alzheimer's Association

Contact this candidate