Customer Service Credit Card

Tesa Hoyle

**********@*******.*** *** Arizona Street, Glidden, IA 51443

C# 712-***-****, H# 712-***-****

Professional Summary

Energetic, outgoing team player with eight years of work as a waitress, dishwasher and busser in a busy, upbeat

restaurant. Two years of on phone interaction with contract holders. Enjoy and love working with people.

Education

Glidden-Ralston Community School, Glidden, IA 51443

05/2008 General Classes

Aveda Institute for Cosmetology, West Des Moines, IA 50266

06/2010 Cosmetology

Experience

American Home Shield

Carroll, IA 51401

Customer Service --- 01/2011 – 12/2012

Assisted in purchasing new appliances for the contract holders, placed orders, followed up to make sure appliance was received

and installed. Verified homeowners information and took credit card information for orders.

Red Robin

West Des Moines, IA 50266

Server --- 11/2009 – 06/2010

Waited on customers; from getting drinks, to taking orders and also had a cash bank to help take care of

payments.

O’Charley’s Restaurant

West Des Moines, IA 50266

Server --- 09/2008 – 11/2009

Took drink and food orders, bused tables, did dishes, and was also in charge of the closing duties at the

end of each night shift.

Skills

• Friendly and helpful

• Dedicated team worker

• Organized Multi – Tasker

• Knowledgeable in Microsoft Outlook, Word & Excel

• Quick learner

Contact this candidate