Customer Service Representative
Resume:
Amanda Edick
*****.******@*****.***
Objective
To obtain a position, which will allow me to utilize my interpersonal communication skills and educational
background
Education
Bachelor of Arts in Criminal Justice Graduated May 2012
Bachelor of Arts in Political Science Graduated May 2012
Canisius College
GPA: 3.40/4.00
Relevant Coursework ________
American Constitution Criminal Law Psychology
American Political Process Criminal Procedure Public Administration
Comparative Government and Politics Criminology Research Methods
Criminal Justice I Domestic Conflicts and Peace Treatment of Offenders I
Criminal Justice II Intro to International Relations Violent Crime in American Society
Criminal Justice Ethics Political Campaigning Western Political Tradition II
Work Experience
Claims Recovery Financial Services, LLC. Albion, NY
FHA Part B Claims Processor May 2012 – Present
● Process government related files for mortgage claims
●Learn about the mortgage industry and related government policies and regulations
Wegmans Food Markets, Inc. Brockport, NY
Cashier July 2008 – Present
● Serve customers in a knowledgeable and respectful manner
●Learn about the company’s products and methods of business
Floral Customer Service Representative
● Serve customers in the Floral department by creating floral arrangements and bouquets
● Utilize my creative abilities in creating and decorating these arrangements
Produce Customer Service Representative
● Serve customers by keeping the sales floor full with product and answering any questions customers may have
● Keep the back room and employee work area clean and complete all tasks associated with these two locations, including
food production
Awards ________ ________
● Pi Sigma Alpha Membership (National Political Science Honor Society), May 2012
●Wegmans Scholarship Recipient, 2010 to Present
● Canisius College Dean’s List, Spring 2010
● SUNY Brockport Dean’s List, Fall 2009
● New York State Assembly Certificate of Merit, May 2009
● Senator George D. Maziarz Certificate of Merit, May 2009
● Academic Excellence Award Marine Corp, May 2009
Volunteer Work
Erie County District Attorney’s Office Buffalo, NY
Intern January 2012 – April 2012
● Learned how the District Attorney’s Office functions and about the various occupations within the office
Gerard Place Community Education Center Buffalo, NY
Volunteer February 2010 – May 2010
● Attended workshops where single parents were learning the proper skills to finding a job
● Ran an after school program for underprivileged children
National Honor City Kendall, NY
Volunteer 2005 – 2009
● Volunteered at the local school and other areas of the community
St. Mark’s Youth Group Kendall, NY
Volunteer 2003 – 2009
● Participated in activities to help the community
References Available Upon Request
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