Customer Service Sales

Kelly M. Edmiston

Beaufort, SC *****

Phone: 843-***-****

**************@*******.***

experience: Researcher, Editor, Writer, February 2004 - Present

Information USA, Inc., Washington, D.C.

. creating 200+ page reports based on information gathered online

and by phone

. independently researching topics to complete projects and

reports

. editing and proofing all material for print in books,

brochures, online

. data gathering and transmission of information to websites

. extensive database management and liaison with overseas web

development team

. managed web design overhaul and content quality control

. membership coordinator; main contact for customer service via

email and online chat options

. managed corporate social media accounts, including blog,

Facebook, Twitter, Pinterest

. creation of eBooks from start to finish: researching,

writing, editing, formatting, marketing

Freelance Writer / Editorial Assistant, July 2003 - October

2003

Seven Springs Mountain Resort, Champion, Pennsylvania

. wrote winter press kit material

. created press releases for upcoming concerts, festivals, and

other events

. wrote features articles and short biographies

. proofread all marketing materials - i.e. brochures, press

releases, articles, ads

Team Coordinator, January 2002 - December 2002

Richmond - AIUL, London, England

. edited and revised company brochure using Quark Express and

Photoshop

. produced and edited introductory video

. liaised with Chief Executive and Fundraising Director

. organized and coordinated a team of

four to finish project in a timely manner

Sales Administrative Assistant, 1999 - 2000

Varian Medical Systems, Charlottesville, Virginia

. generated sales proposals and renewal notices

. reviewed and analyzed sales orders

. created spreadsheets for analysis

. prepared and mailed marketing materials

for various complex product lines

. interacted with high-level management, demanding field sales

managers, and customers

Medical Secretary / Assistant, 1998 - 1999

The Bozeman Skin Clinic, Bozeman, Montana

. front office procedures (checked patients in and out, collected

fees, managed multiple phone lines, scheduled patients)

. typed letters and histopathology reports from dictation

. sent out monthly skin cancer reminders

. assisted the doctor in minor surgeries

education: BA (Hons) Communications, 2002

Richmond - The American International University in London,

England

Skills: MS Office, Excel, PowerPoint, Lightroom, Social Media Networks,

Internet research methods

Contact this candidate