Customer Service Medical

Jessica Trim

*** ****** ******

Cell: 229-***-****

Sylvester, Georgia 31791

***************@*****.***

Career Focus

Hard-working, entry-level medical administrative assistant, looking to apply my education and experience to a job in the

health care field. Areas of proficiency include medical terminology and medical administrative procedures.

Core Qualifications

Excellent verbal and written communication

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Effectively communicate with clients and

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skills.

members of my team.

Knowledgeable in medical office procedures and

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Excels at multi-tasking in a fast-paced

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medical terminology

environment

Basic Medical Manager 10.0 and Medisoft skills.

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Professional demeanor

Detail oriented

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Critical thinker

Education and Training

2012 Albany Technical College – Albany, Georgia, Dougherty

Associate of Science Business Administration Technology

Work Experience

Customer Service Representative, 05/2008 - Current

TeleperformanceUSA – Albany, Georgia

Provide quality customer service on inbound calls to AT&T wireless customers. Sell products and services offered by the

company. Handles administrative aspects of sales including: completing customer contracts/warranties, accepting

payments, and resolve billing issues. Maintain strong knowledge of all AT&T products, accessories, pricing plans,

promotions, and service features as well as knowledge of competitive offers. Exceed sales goals by 20% on a month to

month basis.

Secretary, 11/2007 - 05/2008

Ingram's Construction Inc .– Albany, Georgia

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for

information; Made copies, sent faxes and handled all incoming and outgoing correspondence. Maintained the front desk

and reception area in a neat and organized fashion.

References

Available Upon Request

Contact this candidate