Duc Huynh
*********@*******.***
***** *** ******, ******, ** V4P 0B3
Profile
Senior IT Technician with proven problem solving, multi-tasking and
networking skills. Quick learner and hard working.
IT Competencies
Software:
Microsoft Servers: Windows 2008, Windows 2003, 2000 and NT
Operating Systems: Windows 8, Windows 7, Windows Vista, Windows XP
professional,
Office 2010, 2007, 2003
Oracle Data Base 11, 10, 9i, 8.5, and 8.0
Pragma Telnet Software
Fortress FTP Software
Remote Access Software
Norton Antivirus Server Product
Norton Ghost
VPN
McKesson Proprietary Software
Hardware:
Servers: workstation, Rack, KVM, Memory, CPU, CPU FAN, Hard Drives: (Dell,
HP, IBM)
Monitor: (Dell)
Medical grade TV: (IBM)
Switches: (Cisco, Nortel)
Medical grade Montiors 2MP (mega pixel), 3MP, 5MP (for Mammography), 9MP:
(Barco)
LG Monitor medical grade
Elo touch screen monitor
Built special custom made chassis for McKesson Medical.
Relevant Professional Experience
Beansprout Coffee & Tea Ltd.
Surrey, BC
Owner
October 2009 to December 2011
Independent coffee shop.
Brought in to help family business. Managed 3 workers and made sure
everything was organized, clean and that customers were always happy when
they walked out the door.
. Selected and deployed new computer and POS system for coffee shop.
. Installed surveillance camera
Mckesson Medical Imaging Canada
Richmond, BC
Senior Technical Engineer
April 2007 to December 2009
North American Fortune 500 company providing medical imaging supplies and
services.
Lead system builds at major Hospital sites involving around 50 workstations
and more than 10 servers. Upgrade hospital systems to interface with
Mckesson products. Provided final Quality Control of systems before final
delivery. Managed schedule for 18 man production team. Trained new
production employee.
(McKesson - continued)
. Pioneered improved workstation build cycle that more than doubled
production output without quality loss.
. Led major US hospital upgrade involving 4 man crew upgrading 20
servers in 2 days.
. Satisfied customer by resolving issue with hospital software by
staying awake 30 hours straight to figure out the problems so job
could be completed by deadline.
. Production schedules consistently met customer product deadline and
budget expectations.
. Consistently met quarterly hardware build targets.
. Identified new components that could help my co-worker work faster and
easier. The products also had to be very reliable, meet ISO
requirement and cheap so it could save company some money. Total
savings were about 15% and production processes accelerated by about
10%.
Technical Engineer (sales team)
January 2003 to April 2007
Promoted to build demo systems for sales group which had to be perfect
since any failure when demonstrating could harm company reputation. Helped
organize successful move.
. All systems operated to specifications.
. Helped design networks and electrical system for Production Department
in new location which subsequently worked to specifications.
Technical Engineer (workstations and servers)
August 2002 to January 2003
Hired as Technical Engineer to build workstations and servers.
49th Jewellery
Vancouver, BC
Jeweller April 1996 to
August 1999
Made and fixed all types of jewellery. Managed cash, gold, diamond &
other valuable item during the owner's absence. Created new models.
Saved all possible gold during production to reduce costs. Made all
products look professional.
. Always finished products by deadline.
Hoang Electrical Vancouver, BC
Networking & Surveillance camera installer (part time) June 1996
to December 2002
. Installed and configured home and commercial's network
. Installed and configured home and commercial's surveillance camera
Education
CDI College
Vancouver, BC
Diploma in Computer Networking
Novell Network
2002
Professional Development
CED Solution
Atlanta, GA
MCSA Windows 7
2012
Windows Server 2008 Enterprise Administrator
2012
InfoSec Institute Las
Vegas, NV
Data Recovery Certificate
2011
Ethical Hacking (Basic Penetration Tester)
2011
British Columbia Institute of Technology (BCIT)
Burnaby, BC
Basic Unix & Linux
2009
Mckesson Medical Imaging Richmond, BC
Windows 2003 Server 2008, Oracle Database 2007, Basic Management Course
2006
Languages
Fluent in spoken and written English and Vietnamese.