Administrative Assistant Health Insurance
Resume:
Regina A. Cronin
*************@***.***
Walpole, MA 02081
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Education
Massachusetts Bay Community College Wellesley, MA
Associate of Science
Concentration in Medical Secretarial Science
Health Training Center Cambridge, MA
Certificate in Medical Terminology, Billing, Coding and Insurance
Position Qualification Summary
Seeking a position as a medical secretary
Experience with EMR, billing, coding, medical terminology,
health insurance
Experience with Meditech, Microsoft Word, Outlook and Excel
Work Experience
Access Support Specialist January 2012-Present
Beth Israel Deaconess Medical Center
Boston, MA
• Responsible for answering high volume of calls in Patient Access Department Call Center and registering new and existing patients
• Responsible for verifying and entering patient demographics and health insurance into EMR
• Verify eligibility for health insurance from manager produced patient reports
Customer Service Representative August 2010 – August 2011
Steward Health Care Laid off
Foxboro, MA
• Responsible for answering high volume of calls in the Steward Patient Accounts Department Call Center
• Assisted patients with their bills. Took payments over phone and set up monthly payments plans
• Verified health insurance with insurance companies
• Prepared spreadsheet of daily income for hospitals
• Kept spreadsheet and posted credit card payments before sending to cashiers
Verification and Eligibility Specialist December 2009 – August 2010
Faulkner Hospital Temp Position
Boston, MA
• Responsible for printing out daily schedules for the hospital’s Pain Clinic and Day Surgery Unit
• Verifying insurance eligibility and obtaining authorizations from insurances and referrals from PCPs
• Responsible for coding procedures for insurance purposes
Medical Secretary/Biller October 2008-October-2009
Allied Physical Therapy Intern to Permanent Hire
Norwood, MA
• Responsible for the administrative/clerical support for office managers for 7 chiropractic/physical therapy facilities
• Answered phones for entire office
• Made collection calls and follow-up calls to insurance companies
• Entered all new patient information including demographics, insurance information and ICD-9 codes into electronic medical record
Other Work Experience
8 years at Beth Israel Hospital, Boston, MA
Administrative Assistant
• Administrative Assistant to the Vice President of Nursing 2 years
Administrative Assistant
• Administrative Assistant to the Vice President of Human Resources 2 years
Executive Secretary
• Executive Secretary to the Director of Medical Nursing 2 years
Medical Secretary
• Secretary to the Director of the Behavioral Neurology Unit 2 years
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