Regina A. Cronin

abgqi7@r.postjobfree.com

508-***-****

** ***** **** *****

Walpole, MA 02081

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Education

Massachusetts Bay Community College Wellesley, MA

Associate of Science

Concentration in Medical Secretarial Science

Health Training Center Cambridge, MA

Certificate in Medical Terminology, Billing, Coding and Insurance

Position Qualification Summary

Seeking a position as a medical secretary

Experience with EMR, billing, coding, medical terminology,

health insurance

Experience with Meditech, Microsoft Word, Outlook and Excel

Work Experience

Access Support Specialist January 2012-Present

Beth Israel Deaconess Medical Center

Boston, MA

• Responsible for answering high volume of calls in Patient Access Department Call Center and registering new and existing patients

• Responsible for verifying and entering patient demographics and health insurance into EMR

• Verify eligibility for health insurance from manager produced patient reports

Customer Service Representative August 2010 – August 2011

Steward Health Care Laid off

Foxboro, MA

• Responsible for answering high volume of calls in the Steward Patient Accounts Department Call Center

• Assisted patients with their bills. Took payments over phone and set up monthly payments plans

• Verified health insurance with insurance companies

• Prepared spreadsheet of daily income for hospitals

• Kept spreadsheet and posted credit card payments before sending to cashiers

Verification and Eligibility Specialist December 2009 – August 2010

Faulkner Hospital Temp Position

Boston, MA

• Responsible for printing out daily schedules for the hospital’s Pain Clinic and Day Surgery Unit

• Verifying insurance eligibility and obtaining authorizations from insurances and referrals from PCPs

• Responsible for coding procedures for insurance purposes

Medical Secretary/Biller October 2008-October-2009

Allied Physical Therapy Intern to Permanent Hire

Norwood, MA

• Responsible for the administrative/clerical support for office managers for 7 chiropractic/physical therapy facilities

• Answered phones for entire office

• Made collection calls and follow-up calls to insurance companies

• Entered all new patient information including demographics, insurance information and ICD-9 codes into electronic medical record

Other Work Experience

8 years at Beth Israel Hospital, Boston, MA

Administrative Assistant

• Administrative Assistant to the Vice President of Nursing 2 years

Administrative Assistant

• Administrative Assistant to the Vice President of Human Resources 2 years

Executive Secretary

• Executive Secretary to the Director of Medical Nursing 2 years

Medical Secretary

• Secretary to the Director of the Behavioral Neurology Unit 2 years

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