Sales Customer Service

Juanita Birchwood 407-***-****

**** ********* **., ** ***********@*****.***

Apt. 4-112

Palm Bay, FL 32905

OBJECTIVE:

To secure a full or part time Customer Service or sales position in which my proven experience would be a benefit to your company.

SUMMARY OF QUALIFICATIONS:

Excellent communication, interpersonal and computer skills

Strong management, organization and customer relationship skills

Consultative sales experience

Ability to work in a fast paced environment and handle stressful situations in a professional manner

Supervisory and leadership skills

Prospecting and closing skills

PROFESSIONAL EXPERIENCE:

Staples/Quill Inc, Office Supplies Maitland, FL

May 2007 – May 2012

Account Manager

Responsibilities:

Inside sales B to B call center environment

Consultative sales

Sold Office Supplies, Technology, Facility and Furniture

Successfully met all daily, weekly, monthly and yearly sales goals

Met talk time and contact goals consistently

Made instant sales with educating customers on how to improve their bottom line

AIG Insurance Automobile Insurance Sanford, FL

August 2006 – May 2007

General Lines Agent

Responsibilities:

Sold Personal Lines Automobile Insurance

Consultative sales approach

Licensed in 25 states

Inbound Call Center

Quoted rates and set up policies

PRC Hancock Inc. American Express Cards Maitland, FL

January 2006 – August 2006

Sales Executive

Responsibilities:

American Express Card sales

B to B Inside Sales Executive

Consultative sales to business owners and managers

ND Industries Inc. Industrial Adhesives and Sealants Sanford, FL

April 1996 – January 2006

Customer Service and Sales Executive

Responsibilities:

Inside and outside B to B sales

Used consultative sales approach

Prospected and cold called on potential MROs, OEMs and Distributors

Educated customers on using adhesives and sealants in maintenance and production

Trained new hires on selling adhesives and sealants

Contact this candidate