Customer Service Medical Billing

DIANE I VALENTIN

***** *******

Spring Hill, FL *4609

Phone: 352-***-****

***************@*****.***

Objective

To obtain a position in the office atmosphere

Ability Summary

Customer Service

Proficient in Medisoft, Excel, Microsoft Word, Outlook

Ability to assist during surgery or medical procedure

Exercise office operation and knowledge with office equipment

Problem solver and able to multi- task

Ability to to work independently or as part of a team

Strong Communication Skills

Patient advocate

Experienced in EMR( Electronic Medical Records)

Experienced in Phlebotomy, Injections, and EKG.

Medical Billing

Fluent in Spanish and English

EXPERIENCED IN DENTRIX SOFTWARE

Employment History

Receptionist

01/2011 - 07/2011 Smiles and Giggles Denistry Spring Hill, FL

Customer service

Handled high volume calls in a timely and professional manner

Recorded patient history, utilized office equipment

Microsoft, Excel, Spread sheet, EMR

Verified insurance

Medical billing

Posted, Recorded and Recieved payments

Assist Doctor when needed

Referrals

Medical Receptionist/Medical Assistant

09/2010 - 01/2011 Dr. Malhotra Spring Hill, FL

Customer Service

Scheduled appointments

Compiled and recorded medical charts

Verified insurance coverage

Responsible for filing, scanning, faxing

Prepared treatment rooms for patients examination

Monitored and logged vital signs, weight, height and blood pressure

Handled high volume calls in professional and timely manner

Medical billing

Assisted physicians

Bill Collector

09/2010 - 01/2011 Gold Key Credit Brooksville, FL

Located and notified customers of delinquent accounts by mail and/or telephone

Received Payments as well as Posted Amounts to Customer's Accounts

Prepared statements for the credit department if customers failed to respond

Initiated Repossession proceeding or service disconnection

Kept records of collection and status of accounts

Veterinarian Assistant

05/2009 - 09/2010 John Evans Ocala, FL

Monitored animals recovering from surgery

Held and restrained animals during veterinary procedures

Administered medication and immunizations

Provided first aid to sick or injured animals

Assisted veterinarian in examining animals to determine illness or injuries

Prepared surgical equipment

Clipped and sheared hair on animals

Office Manager

01/2002 - 08/2006 M and M One Stop Auto Spring Hill, FL

Customer Service

Opened and closed the establishment

Prepared mail

Made bank deposits

Processed payroll for employees

Supervised 10+ employees

Took payments from customers, for work completed by establishment

Handled all aspects of inventory purchasing and bill payments of establishment

Education and Training

Completion Date Issuing Institution Location Qualification Course of Study

05/06/2011 Pasco- Hernando Community College FL 2 Years of College or a Technical or Vocational School AA

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