Certified Medical Assistant
Resume:
MARGARET ANNE CRAIG
CLARKSBURG, MD 20871
Cell# 301-***-****
*********@*****.***
Throughout my professional career, I have spent approximately sixteen years working for large companies. The one thought process for all offices remains the same “the customer or patient must always be treated with professionalism and politeness”. I dealt with clients on a regular basis, and completed their request in a timely manner. Although most of my professional career has been in the brokerage, finance business, taking care of the client’s need was my main function. Multitasking is essential in this type of work. Even in the medical field, the customer’s financial concerns can be equally as stressful. In any professional position, assisting the customer with financial issues as well as their health needs should be handled with the utmost care.
After years of lack fulfillment in the corporate world, I decided to use my use my customer skills in a new and exciting field and become a Medical Assistant. I have always had an interest to help others and I feel with my years of experience in customer relations would make me a very positive asset to your office. You will find that I work very well with others and make myself available wherever I can be of assistance.
I welcome the opportunity to discuss further my skills and background. I thank you in advance for this opportunity.
Respectfully,
Margaret A. Craig
MARGARET ANNE CRAIG
23428 RAINBOW ARCH DRIVE
CLARKSBURG, MD 20871
Cell# 301-***-****
*********@*****.***
OBJECTIVE: Seeking an entry level, Full Time position in a medical office where my medical assisting education and my customer service corporate experience will be an asset.
EDUCATION:
• Medical Assistant Program-Frederick Community College-Graduated Dec. 2011
• GPA-3.78
• Certificate of Accomplishment- Frederick Community College Medical Assistant
• Externship-Frederick Health Dept., Emmetsburg Osteopathic Primary Care Center -264 hours
• 320 Hours- Greater Washington Orthopaedics Center
• Dean’s List –Frederick Community College 2011-Summer and Fall
• Montgomery College 1978-1979
• Gaithersburg High School Graduated 1978 ( Varsity Cheerleader)
CERTIFICATION:
• Certified Medical Assistant-NCCT April 23, 2012
• CPR/BLS
• Certified Jazzercise Instructor 2001 - Teach 3-4 classes weekly
VOLUNTEER WORK
• President –HOA Clarksburg Condominium Association
• Notary Public
PROFESSIONAL EXPERIENCE:
DSW – Part Time Sales Associate- Present
• Greet customers in a professional manner, and help them find the right shoe for their needs. Keep the floors clean and make sure the correct shoes are in the right boxes. Explain to customers about the rewards program DSW offers and any other special offers.
CLARKSBURG MEDICAL CENTER-Sept 2012-present Certified Medical Assistant-PART TIME Hrs
• Greet patients and take all necessary vitals, chief complaints and review medicines, history and enter into office EMR system. Perform blood draws, urine tests, strep tests, ekgs,vaccines and all other in house test as needed. Schedule appointments, scan all documents, and fill out requisitions to be processed by the labs.
Clarksburg Pediatrics- Aug 2012- September 2012- Certified Medical Assistant
• Greet and bring back patients then collect all necessary vitals, chief complaints and record them in the office EMR system. Perform step, urine, and other in house tests; fill out the correct lab forms so they are ready to be sent out for further testing. Administer vaccines as needed and documenting all information of the vaccine in the correct chart. Front desk scheduling appointments and relaying messages to the Doctor in a timely manner; answering phones in a professional voice and executing the problem to the best of my knowledge.
King Chiropractic: Office Assistant-PART TIME Hrs
April 2012-Aug 2012
• Office Assistant, Greet Patients, Schedule appointments, Verify Insurance information, Post Payments and other office duties.
December 2008 –June 2010- Ameriprise Financial- Client Service Coordinator
• Performed all functions required of the job, solving clients issues, opening accounts, sending checks, and wires when requested.
• Managed office, ordered supplies, paid invoices, ordered lunches for meetings, scheduled client meetings
• Assisted brokers with daily tasks to help maintain a profitable and healthy business.
• Multitasked busy phones, administrative duties, client liaison
• Resolving clients issues creates a wonderful sense of accomplishment
December 2006-July 2008- UBS Financial Services Client Service Associate
• All Functions required of a Client Service Associate
• Speaking with clients and processing their request as needed
• Assisted brokers run their business, opening accounts, sending wires and checks
November-1996-October-2006- Smith Barney
Sr. Client Service Associate
• Performed all requirements equal to UBS Financial and Ameriprise
• Typed letters, created spread sheets when needed
• Handled a very busy phone for five Brokers and their clients
• Excellent problem solver and team player
REFERENCES:
Meg Motter-AERS Division Manager- Frederick Health Department
Kristen Gee –Office Manager Emmitsburg Osteopathic Office
Richard Zsakany-Ameriprise Financial
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