KELSEY MICHELLE CROSS
San Marcos, CA 9 2078
********@*****.***
Summary
Customer Service Representative who achieves high levels of customer satisfaction.
Highlights
Cash handling expertise Organized
Exceptional customer service Strong work ethic
MS Office proficient Team player
Excellent communication skills People -oriented
Accomplishments
Earned Associate of the Quarter for outstanding customer service.
Experience
M arch 2006 Sales Associate
to Crate & Barrel Outlet, Carlsbad CA Sell Housewares
Current Assist customers with item selection
Operate cash register to complete transaction
Encourage purchase of appliances and household furnishings
Handle up to $10,000 on a daily basis
Assembled in-store marketing displays.
Examined checks for identification and endorsement.
Answered telephone inquires on product knowledge and availability
Education
F all 2011 California State University San Marcos, C alifornia, Unites States
Arts in Education L iberal Studies
E lementary Teaching Credential
M ay 2006 Carlsbad High School CA
H igh School Diploma