SIYA MOALLEF CELL: 778-***-****
**** ****** *****, *******, **, V5E 1S9 EMAIL: *******@*******.***
PROFILE
Resourceful Helpdesk Analyst with over 16 years Consulting, Analysis, Development, Training and
Systems experience. Well versed in Project Management, Business Analysis, Accounting, System Analysis
and Design.
PROFESSIONAL SKILLS
Planning and Time Management:
• Identified application and infrastructure requirements in collaboration with stakeholders.
• Defined project scope, goals, and deliverables (Applications, Unix/Windows/Mac Servers,
WAN/LAN, Switches, Telephony Systems
• Planned and scheduled timelines and milestones ensuring maximum uptime.
• Anticipated risks and planned actions to pre-empt or overcome setbacks.
• Planned for resources and estimated costs.
Resource and Systems Management:
• Planned, deployed and maintained Development, QA and Production Environments.
• Coordinated project activities and maintained control of project costs.
• Planned, deployed and maintained Development, QA and Production Environments.
• Monitored performance of Applications and Servers (Windows and Unix).
• Managed Product Life Cycle, Releases, Backups, Licenses and IT Assets.
• Tested, Evaluated and Audited Systems to ensure 24/7 availability.
Communication:
• Negotiated costs, scope, and timing of SLAs and Infrastructure projects with clients and vendors
(Application Software & Infrastructure Hardware).
• Communicated project expectations and status to team members and stakeholders.
• Mentored, coached, and motivated team members ensuring top performance and minimum
downtime.
• Compiled requirement documents, spcifications, and status reports.
• Created How-To’s, FAQs, Policies and Lessons Learned.
• Delivered presentations and training.
Key Achievements:
• Designed and developed BMS system, a POS Accounting system.
• Ramped up Nokia’s acquired site for cell phone development.
• Deployed Telephony systems (PBX, VOIP, and Wireless) for internal and external clients.
• Implemented numerous networks on time and close to budget.
• Successfully switched career fields (Civil Engineering, Software/Systems Engineering, Accounting,
Telecommunication and Mechanical Engineering) and excelled in each career.
SIYA MOALLEF CELL: 778-***-****
PROFESSIONAL EXPERIENCE
Linxoft Solutions Inc, Coquitlam, BC 2010 – 2011
Project/Infrastructure Engineer
• Analyzed Business Needs and provided infrastructure solutions that met requirements.
• Planned, prioritized, managed and monitored IT Projects for external clients.
• Designed, Installed, Configured and Administered WAN/LAN for external clients.
Nokia, Vancouver, BC 1999 – 2009
Mechanical Designer (2003 – 2009)
• Designed and validated 3D models of plastic parts for cell phone using CATIA and Ideas
• Automated tasks using VB & UX Shell, Perl, Awk, PHP & MySQL
• Installed, configured and administered CAD/CAM applications, Oracle Server and
SmarTream Product Lifecycle Management system.
EDA (Electronic Design Automation) Manager (1999 – 2003)
• Planned, prioritized, managed and monitored internal IT Projects.
• Managed Network Infrastructure consisting of HP-UX, Sun Solaris, Linux, NetApp,
Windows and CISCO switches.
• Managed Telephony Systems (VOIP, PBX, Mobile).
• Administered CAD/CAM/PLM applications.
Softwex Technologies Inc.; Toronto, ON, Vancouver, BC 1996 – 1999
Network Engineer
• Planned, prioritized, managed and monitored IT Projects for external clients.
• Installed & configured Heterogeneous systems consisting of Unix, Widnows, Mac
Operating Systems, Database Servers (Oracle, SQL), Mail Servers (Linux SendMail, MS-
Exchange) DNS and Web servers (Apache, MS-IIS), Fierewall (Linux TIS, MS-Proxy).
PRIOR TO 1996
CompuLAN, Queen Electronics, Toronto, ON
Business Owner, Manager and Consultant
• Designed and Coded various multi-user database applications in Clipper and
CodeBase, including BMS, a Business Management System that automated all phases
of point-of-sales and cost-accounting system
• Provided consulting services for Accounting software, systems purchases and
integration projects
Caricom Institute of Technology, Humber College of Applied Arts and Technology, and York Region Board of Education
Instructor
• Taught Novell and NT Networking, C and Visual Basic Programming
• Taught Accounting and Business Math
EDUCATION
• B.Sc. Civil Engineering • HP-UX, Sun Solaris, Project Managment, ...
Tehran University Various Institutions
• Plastic Engineering • CNA, CNE Certified Novel Engineer
British Columbia Institute of Technology Seneca College of Applied Arts
• Microcomputers Business Applications • Oracle Developer 2000
Mohawk College of Applied Arts Carricom Institute of Technology