Process Customer

Rajesh Kumawat

E-mail - *****************@*****.*** Contact – 992**-*****

CARRIER OBJECTIVE

To associate with a reputed organization where I can apply my skills and knowledge and have strong foundation to start my carrier.

ACADEMIC QUALIFICATION

Course Board\University Score S.S.C Raj. Board, Ajmer 70.00

H.S.C Raj. Board, Ajmer 76.62

B.Com Raj. University, Jaipur 61.62

MBA ICFAI University, Dehradun 6.5 CGPA

KEY SKILLS

• Preparing and Documenting Standard Operating Procedures (Sop’s), Process Flows, Process Version

• Finance & Accounting – Account Receivable & Account payable

• Preparing Weekly Call Decks

• Strong Skills in time management, prioritizing tasks, and meeting deadlines

• Motivated goal oriented professional; decision maker skilled in implementing news ideas

• Excellent Rapport with the clients

• Conducted Interview for Applicants in the Finance forum

• Part of Finance forum in current engagement

• Trainer for T-100 ( Account Fundamentals)

• Proficient on Microsoft office, Internet, e-mail and various client tools

PROFESSIONAL ACHIEVEMENTS

• GOT 2 Infosys SPOT\RAMP awards for showing strong functional knowledge over the process and reducing the time consumed in processing the activities.

• Made project in credit card refund to reduce the refund to customer

• Meeting the 100% SLA

• Appreciation in Cash Operation as well as Credit Services

• Conducted business quiz at the floor on monthly basis

• Selected in Best Practice Sharing

• Conducted sessions on Lehman brother’s financial crisis, McClatchy business update

WORK EXPERIENCE

Company Infosys Ltd.

Job Title Senior Process Executive

Duration Feb 2011 to Till Date

Process & Job Profile McClatchy, Dept- F & A (Cash Operation, Credit Services )

Client McClatchy company, California, U.S.A.

PROCESS DESCRIPTION:

Advertising Accounting (Cash Operations)

• Keying the check through web exception

• Processing credit card payment received from customer

• Processing adjustments

• Processing ACH Return Item

• Credit Card Refund to the customer (Accounts Payable)

• Processing Payment Online (Wire Payment)

• Posting all the cash in General Ledger

• Reconciliation of total Cash according company wise

• Processing Lockbox

Credit Service

• Preparing Credit Package for the customer

• SII Adjustment

• Wire to Wire

• Bad Recovery, Returned Checks, and Reserve Adjustment

TECHNICAL SKILLS

Typing - English - (40 words /minute), Hindi - (30 words/minute)

EXPECTATION

As per company rules and norms

PERSONAL DATA

Name - Rajesh Kumar Kumavat

Father name - Sukh Ram

DOB - 3rd Sept., 1988

Nationality - Indian

Marital Status - Unmarried

Religion - Hindu

Date: (RAJESH KUMAWAT)

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