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Customer Service Administrative Assistant

Location:
Sarasota, FL, 34287
Posted:
December 31, 2012

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Resume:

LYNN SAMPSON

**** ****** ***

NORTH PORT,FL.*****

************@*****.***

941-***-****

QUALIFICATION SUMMERY

Administrative support professional experienced working in a fast- paced environments demanding strong organizational, technical and interpersonal skills. Highly trustworthy, ethical, and discreet; commited to superior customer service. Confident and poised in interactions with individuals of all levels. Detail-orientated and resourceful in completing projects; able to multi-task effectively. Capabilities include:

Customer Service & Relations Accounts Payable / Receivable Telephone Reception

Word Processing & Typing Filing & Data Archiving General Accounting

Computer Operations Office Equipment Operations Problem Solving

Experience Highlights:

Administrative Support

* Performed administrative and secretarial support functions for the Owner of a large Tree and

Landscaping Company. Coordinated and managed multiple priorities and projects.

*Provided discreet secretarial and reception services for a busy aluminum casting company. Scheduled

appointment and maintained accurate, up-to-date confidential client files.

*Assisted with general accounting functions; maintained journals and handled A/P and A/R.

Provided telephone support; investigated and resolved billing problems for a very busy trucking

company. Trained and supervised staff.

Customer Service & Reception

*Answered incoming calls in a fast paced office environment. Demonstrated ability to maintain

composure and work efficiently in a fast paced environment.

*Orchestrated hotel special events and reservations; managed customer relations and provided

exemplary services to all customers.

Management & Supervision

*Promoted rapidly from front desk cleck to Office manager at Busy landscape and tree service. Oversaw

all operations including scheduling,job completion requirements, budget tasks, customer complaints.

*Participated in staff recruitment, hiring, training, and scheduling. Supervised office staff.

Employment History

Receptionist / Administrative Assistant Palmer Foundry Palmer, Ma.

Office Manager L and B Tree and Landscape Palmer, Ma.

Office Manager/ Administrative Assistant Wemow and More Orlando,Fl.

Administrative Assistant/ Dispatcher Zeeland Farm Service



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