Sharda Ray

**** ********* ****, ***** *******, GA 30350 - 843-***-**** (H) - abgq2s@r.postjobfree.com

Professional Summary

Detail-oriented, newly certified Medical Assistant and Phlebotomy Technician with extensive knowledge of scheduling patients, filing charts, genetics, microbiology, immunology and hematology. Familiar with preparing cultures, staining specimens, analyzing and reporting data and calibrating equipment.

Licenses

Certified Clinical Medical Assistant- CMAC-2666 Certified Phlebotomy Technician- PTC-2666 Certified Electrocardiogram Technician- ETC-2666

Skill Highlights

Quality control procedures Fungal cultures specialist Lab equipment calibration Excellent lab practices Rapid tests (Strep A, Influenza, and RSV) Complex problem solver Advanced word processing Accomplished in hematology

Exceptional writing skills Skilled multi-tasker Focused and driven Dedicated team player Positive attitude Clinical training Medical Assisting specialist Strong clinical judgment Computerized charting specialist Enthusiastic caregiver Practiced inpatient and outpatient caregiver

Professional Experience

Wyndham Corporate Center Call Center Guest Service Agent North Myrtle Beach, SC

Answer incoming calls, input guest information into computer, review arrivals and departures, liaison with housekeeping for on check outs, sleep outs and vacancies, provide information to guests about hotel services and offers, respond and take action on guest complaints and problems, receive and acknowledge reservations and cancellations, file all documents related to guest purchases as in show tickets and entertainment.

Dr. Faheem and Associates Medical Assistant Fort Knox, KY

Performs any combination of following duties under direction of physician to assist in examination and treatment of patients: Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts. Prepares treatment rooms for examination of patients. Drapes patients with covering and positions instruments and equipment. Hands instruments and materials to doctor as directed. Cleans and sterilizes instruments. Inventories and orders medical supplies and materials. Operates x ray, electrocardiograph, and other equipment to administer routine diagnostic test or calls medical facility or department to schedule patients for tests. Gives injections or treatments, and performs routine laboratory tests. Schedules appointments, receives money for bills, keeps x ray and other medical records, performs secretarial tasks, and completes insurance forms. May key data into computer to maintain office and patient records. May keep billing records, enter financial transactions into bookkeeping ledgers, and compute and mail monthly statements to patients.

April 2014 to September 2014

April 2013 to September 2014

February Ireland Army Community Hospital

2013 to March 2014 Phlebotomy Technician Fort Knox, KY

Draws blood from patients or donors in hospital, blood bank, or similar facility for analysis or other medical purposes: Helped physicians examine and treat patients by assisting with instruments, injections and suture removal. Assembles equipment, such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures. Verifies or records identity of patient or donor and converses with patient or donor to allay fear of procedure. Applies tourniquet to arm, locates accessible vein, swabs puncture area with antiseptic, and inserts needle into vein to draw blood into collection tube or bag. Withdraws needle, applies treatment to puncture site, and labels and stores blood container for subsequent processing. May prick finger to draw blood. May conduct interviews, take vital signs, and draw and test blood samples to screen donors at blood bank.

Aafes Main Exchange PX

October 2012 to March 2013 Customer Service Sales Associate Fort Knox, KY

Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product and service inquiries. Provide pricing and delivery information. Perform customer verifications. Set up new customer accounts. Process orders, forms, applications and requests. Organize work-flow to meet customer time frames. Direct requests and unresolved issues to the designated resource. Manage customers' accounts. Keep records of customer interactions and transactions, record details of inquiries. Comments and complaints, record details of actions taken, prepare and distribute customer activity reports. Maintain customer databases, manage administration, communicate and coordinate with internal departments. Follow up on customer interactions, provide feedback on the efficiency of the customer service process.

Aafes Main Exchange PX-Burger King

April 2012 to October 2012 Food Service Associate Fort Knox, KY

Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items .Carry food supplies, equipment, and utensils to and from storage and work areas. Clean and sanitize work areas, equipment, utensils, dishes, or silverware. Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items. Keep records of the quantities of food used. Operate cash register, handle money, and give correct change. Package take-out foods or serve food to customers. Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets. Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas. Remove trash and clean kitchen garbage containers. Scrape leftovers from dishes into garbage containers.

Store food in designated containers and storage areas to prevent spoilage. Take and record temperature of food and food storage areas such as refrigerators and freezers. Use manual or electric appliances to clean, peel, slice, and trim foods .Vacuum dining area and sweep and mop kitchen floor. Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.

Fort Knox, KY

Education and Training

Commonwealth Medical Learning Center Technical or Occupational Certificate: Phlebotomy, Medical Assisting, EKG Technology Radcliff, KY, United States

Coursework in Biology, Clinical Chemistry and Microbiology, 3.7 GPA

Green Sea Floyds High High School Diploma Green Sea, KY, United States GPA: Green Sea Floyds High Green Sea, SC United States GPA: 3.3 GPA: 3.5

Community Service

American Red Cross, volunteer

References

REFERENCES UPON REQUEST

Interests

American Red Cross Volunteer

Skills

Patient-focused caregiver Compassionate and trustworthy Detail-oriented Effectively interacts with patients and families. Medical terminology proficient Charting and record keeping Medical Asst. Experience Phlebotomy Experience Electrocardiogram Experience

September 2007

2013

2009

Contact this candidate