Customer Service Medical

Yusef Zand

**** ***** *** *** #*

Ann Arbor, MI *8104

Mobile: 734-***-****

*********@*****.***

Professional Experience

Medical Interpreter and Translator January 2012-present

University of Michigan

Interpreting Department

2025 Traverwood Drive, Suite A4

Ann Arbor, MI 48105

Education

University of Michigan 2000-2003

Computer Engineering/Business

Undergrad

1011 North University Avenue

Ann Arbor, Michigan 48109

University of Michigan 2012

Bridging the Gap Interpreter Training

BTG Certified

Interpreting Department

Interpreter Key Skills, Education & Qualifications

• Excellent fluency both verbal and written, in Farsi and English

• Excellent people skills – ability to work with a wide range of people, form various backgrounds and ages

• Enrolled in “Bridging the Gap” program at University of Michigan, aimed at training and certifying interpreters

• Working knowledge of the Code of Ethics for Interpreters

• Intimate familiarity with both cultures

• Exceptional simultaneous interpretation skills

• Profound ability to express thoughts and concepts clearly and concisely in both languages

• Knowledge of terminologies in the following industries: Medical, Finance, High-tech, Insurance, Court and Law

• Pleasant and professional voice – polite forms of expressions

• Good customer service, communication, and team-working skills

• Knowledge of MS Office and other software for word-processing

Volunteer Experience

Volunteer Educator 1999-2003

University of Modern Language

812 E Washington

Ann Arbor, MI 48109

Achievements:

• Educated students of all ages for the Farsi language, verbal and written

• Enlightened students as to the culture and traditions of Iran

• Coordinated cultural dance techniques from various cities in Iran

Contact this candidate