Sales Customer Service

TOMMIE HOWARD III **** W. **TH STREET #*** Indianapolis, IN 46260 Phone: 317-***-**** E-Mail: *******@*****.*** Summary I am a personable education professional driven to inspire students to achieve personal and academic success. I am a motivating and talented educator driven to inspire students to pursue academic and personal excellence. I strive to create a challenging and engaging learning environment in which students become life-long scholars and learners. Highlights Innovative teaching methods Accomplished researcher Inspiring lecturer Engaging public speaker Effective use of multi-media teaching tools Committed to cultivating student leadership Exceptional written and verbal communicator Innovative thinker Accomplishments Interests and Specialties Application of psychological and interactive theory to achieve objectives. Applying technology and creative thinking to solve problems Using diversity to construct collaborative work environments. Grants & Funding Worked with team to serve on IES grant. Worked with a state's instructional enhancement grant. Participated in privately funded grant to teach cultural awareness. University Service Quality enhancement specialist with SIUC education department Advisory committee for department of curriculum and instruction Research assistant for chair of department of instructional technology. Experience 2011 to Current Action Leadership Institute Curriculum Designer Helping to establish this Non-Profit Organization with a member of the 100 Black Men]. 2009 to Current Founder/Program Director Creating, Designing, Staffing and Organizing a Youth Services Organization. Developing intervention programs for high risk youth. Helping Youth Service Organizations with support and program development. Working with Central Indiana Organizations to create Anti-Bullying, Vocational and Affective Learning Programs. 2006 to 2008 CN Eyes Investments LLC Indianapolis, IN Director of Marketing and Sales Responsible for training staff, software administration and quality control. Performed grants research and professional association documents. Hosted business conferences and staff meeting for sales and office staff. 2006 to 2008 Carbondale, IL Doctoral Fellow/Research Assistant Southern Illinois University, Department of Curriculum and Instruction, Instructional Technology Lab. Participated in grant writing team to obtain funding for department research. Served as administrator and assistant-developer for departments website's CMS. Served as research assistant for nationally acclaimed professors' article for the International Encyclopedia of Education and the latest edition of their award-winning book on criterion referenced testing. Worked with department co-chair to develop an educational simulation game teaching cultural sensitivity through meta-cognitive instructional theory. 1998 to 2006 Resort Condominiums International Carmel, IN Cendant Vacation Sales Consultant Responsible for International consultation of clients to utilize complex vacation benefits. Coordinate databases for company balancing access, excel and word reports. Significantly raised the overall sales revenue bringing in over one million dollars in revenue per year. Provide consultation and support for fellow staff and training department. Delta Bay Director. 1997 to 1998 Brentwood, CA Performed fiduciary services for federally funded county program. Supervised registration and resolution department. Staff, Transport and Coordinate SHARE food distribution. Track program participation to determine future orders. 1995 to 1996 Shelter Incorporated Concord, CA REACH-PLUS Case Manager Represent clients before county service review board Manage case files by monitoring achievement of program goals & objectives. Screen applicants for program eligibility, competencies and associated compatibilities. Creating community support structures to assist clients in accomplishing objectives. Coordinate with service organizations to keep abreast of county resources. 1993 to 1995 Time Life Libraries San Francisco, CA Telemarketer Sales Specialist Maintain contact with Time Life clients and provide customer service. Review company stocks and provide recommendations for clients. Coordinate screening of new applicants for employment. 1993 to 1995 Metropolitan Group Home for Boys Pacifica, CA Group Home Counselor Counseling and providing support for displaced teen boys ages 13 to 18. Responding to all state and local agencies in behalf of residents. Provide individual service plans for residents. Keep charting and progress notes for each resident. 1990 to 1993 South Western Christian College Terrell, TX. Resident Supervisor Provide support for residents with campus logistics and academic problems. Supervise grounds and resident care of rooms. Staff Tutoring for resident students. Keep resident records of curfew compliance. 1990 to 1993 South Western Christian College Terrell, TX. Student-Language Laboratory Instructor Develop measurement tools for foreign language instruction. Provide professional tutoring services for students. Provide student review and assessment recommendations. 1989 to 1992 CPR Seminars Alameda, CA. Health and Safety Specialist Perform CPR and First Aid certification for doctors, nurses and industrial workers. Maintain equipment under American Heart Association Guidelines. Certify emergency medical teams to meet annual state compliance. Education 2008 Southern Illinois University Carbondale, IL Ph. D Education 1994 Religious Education S.W.C.C Terrell, TX Bachelor of Arts Education All American Scholars Academic Achievement Award 1991 Bible S.W.C.C Associate of Arts