Manager Customer Service

EMANUEL SANDERS **** Bryan St Dallas, Tx ***** 214-***-**** OBJECTIVE: To utilize my creative and artistic capabilities in management services. EDUCATIONAL BACKGROUND: 2010 Truck Driver Institute Murfreesboro, TN 1984 Nichols School of Art Instruction Carthage, TN 1982 Harris School of Art Franklin, TN 1980 High School Diploma Whites Creek Comprehensive Nashville, TN EMPLOYMENT HISTORY Gas Lamp Antique Mall 100 Powell Place Nashville, Tn. 615-***-**** Lauren Bugg (Owner) 05/12 - 10/12 P A M Transport. 2300 Time Street Irving, TX 75061 Manager-Blake King 01/12 - 05/12 USXpress Enterprises Inc. 4080 Jenkins Road Chattanooga, Tn. 37421 423-***-**** Manager - Ricky Jett 03/11 - 01/12 Covenant Transport 400 Birmingham Hwy Chattanooga, Tn 37419 423-***-**** Manager-Mitch Farnell 08/10 - 02/11 Stevens Transport 9757 Military Parkway Dallas, TX 75227 972-***-**** Manager - Max Bronson 04/10 - 06/10 HealthSpring U.S.A. 44 Vantage Way, Suite 300 Nashville, TN 37228 615-***-**** Shanika Gillespie, Supervisor May 2003 – September 2009 Inside Medicare Sales Rep – Medicare client recruiting and customer base relations; compiled and customized various program packages; arranged introductory meetings and followup information; worked with and helped scheduled in-home meetings with customers by our agents. Prior to this promotion, as DMA Clerk I was responsible for electronic posting of insurance claim information; stacking and sorting by region and line of business; collecting information for weekly reports. Taco Bell 2101 Metro Center Blvd. Nashville, TN 37228 615-***-**** Reja Ferdowsi, Owner/Manager December 2002 – May 2003 Multi-task operations – cash register, customer service. Smith and Rogers 701 Craighead St. Nashville, TN 37204 615-***-**** Karen Ramsey, Owner/Manager February 2002 – February 2003 EMANUEL M. SANDERS PAGE 2 Preparing and pricing inventory; running cash register and credit card transactions; floral arranging. Horner Rausch Optical 4117 Hillsboro Pike Nashville, TN 37215 615-***-**** Cecilia Crawford / Manager June 2000 – February 2002 Assisting patients, assessing their visual needs; working one on one with the Optometrists; image consultant; filling out insurance forms (Block, Cole Vision/Vision One, BC/BS, Davis, TN-Care); writing up eyeglass orders; dispensing eyewear; creating attractive visual displays. Pearl Vision 1764 Gallatin Pike Madison, TN 37115 615-***-**** Tammy Faulk / Manager & Pearl Vision 25 White Bridge Road Nashville, TN 37205 615-***-**** Debbie King / Manager May 1998 – June 2000 (Rotated schedule at both stores) Duties same as for Horner Rausch PERSONAL REFERENCES: Larry Lyda (20 years) 615-***-**** Diane Lowe (23 years) 615-***-**** Paulette Phillips (20 years) 615-***-**** Lauren Bugg (15 years) 615-***-****