Customer Service Sales

Meagan Valverde **** Quaker Avenue APT. ** Lubbock, TX US 79424 806-***-**** **********@******.*** Reliable worker looking to apply my education and experience in a job that offers advancement as well as skills that will help with finding a career. Areas of proficiency include outstanding customer service, experience with supervising others, and working in a fast-paced environment. Work Experience 08/2010 - 01/2011 Stein Mart Lubbock, TX US Customer Service Cashier -Accurately described details and care of merchandise -Greeted customers entering the store -Answered questions regarding the store and it's merchandise while maintaining knowledge of current sales and store promotions -Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges -Excelled in reaching monthly credit card application goals -Assisted customers in person and via telephone -Worked as a team member performing cashier duties, product assistance, and cleaning while providing excellent customer service 08/2011 - 12/2012 Raising Cane's Lubbock, TX US Shift Captain/Certified Trainer -Take necessary steps to meet customer needs and effectively resolve food or service issues -Operate the drive-thru window and sales register quickly and efficiently -Maintain high standards of customer service during high-volume, fast-paced operations -Promptly handle guest concerns or complaints -Profficiently train new employees -Supervise crew members 12/2012 James Avery Lubbock, TX US Sales Associate -Determine the best piece of jewelry to fit what each customer is looking for -Suggest items -Dress in a proffesional manner -Offer each customer a warm welcome and listen to their needs so as to help him/her in the best possible way Education 2011 - Present Texas Tech University Lubbock, TX US Majpr:Business Management GPA: 2.7 -Graduated high school with honors at the age of 16 Skills -Team leadership skills -Quick learner -Well-organized -Excellent communication -Detail oriented -Planning/coordinating experience -Strive for advancement -Love working with people