Customer Service School

. Education Virginia State University – Petersburg, VA May 2013 Bachelors in Science, Psychology Courses: Development Psychology (Child Development), Experimental Psychology, Psychology, Social Psychology, Sociology, Quantitative Method, Mental Hygiene, Test and Measurements, Abnormal Psychology, Personality Development, Drug Behavior, History and Systems, Physiology Psychology, African American Psychology, Research Psychology Skills: Microsoft Office 2003/2007, Mozilla Foxfire, Internet Explorer, SPSS programing Job Experience Lane Bryant Outlet, Woodbridge, Virginia 5/2010-8/2011 Customer Service • Greeted and assisted customers • Performed customary transactions • Assisted in inventory of store merchandise • Stocked and organized merchandise Sally’s Beauty Supply Store 6/2008-8/2008 Customer Service/ Stocker • Provided assistance to new employees Padrino’s Pizza 8/2007-12/2007 Waitress • Prepared the dining room, silverware, and food entrées Organizations Lakeview Elementary School Tutor Tutoring program that provided assistance to students concerning their education skills • Assisted with homework assignments • Gave tips on studying • Checked for mandatory items (agenda, assignments, reading book) • Maintained discipline among children • Provided assessment sheet for each child progress Unity of Consciousness 4/2012- Present Secretary Incorporated organization that informs community on the importance of education and expanding on bring no violence within the community • Creating informative presentations, and assisting in Fundamental presentations • Mentored/tutored students at the Blandford Alternative school • Scheduled meetings • Taking minutes and maintaining minutes at meetings • Assisted members in accomplishing membership requirements, or requirements for mentoring opportunities Unity of Consciousness 8/2010- 4/2012 Financial Advisor Incorporated organization that informs community on the importance of education and expanding on bring no violence within the community • Created after school programs at the Blandford Alternative school • Securing financial records • Transporting members to administration building Praise Dancer 9/2010-5/2011 • Participate in exercising routines • Assistance in dance movements • Providing ideas for outfits and organization Creative Writing Magazine Evaluator 8/2006-5/2007 • Evaluating literature/ photos • Proofreading literatures • Writing literature Reference Eleanor Poarch-Wall Professor/ Mentor at Virginia State University 804-***-**** Reverend Jones Reverend/ Counselor at Jackson Field Homes 434-***-**** Becca Lynch Youth Specialist (804) 520- 9286