Customer Service Manager

Dallas R. Wells

**** ***** **. *** ****

Houston, TX 77081

***********@*****.***

518-***-****

I n terest:

To obtain a management position where my education an experience can provide excellent

customer service and job quality to an organization and their clients.

Experience:

2011-Current, Valet Captain, parking enforcement, at The Hilton Americas of Houston and at

The Hobby Center for the Performing Arts

- Duties include Supervising Staff, Customer Service, Parking Cars, and Insuring clean,

safe, welcoming environment for guests.

2009-Current. Wells 7Z cattle ranch. Cowboy, laborer.

- Duties include working cattle, branding, vaccinating, fence work, feeding and birthing

cattle.

2008-2009 Saratoga National Golf club, Banquet Server, Caddy

- Duties include training, supervising, and leading a staff to ensure customer satisfaction

and safe working environment.

2009 Was invited to work, The Kentucky Derby, Churchill Downs, Levy

Restaurants. Chef of dawn at the downs

- Duties include preparation of food products

2008 Was invited to work, The Ryder Cup at Val Halla, Levy Restaurants

For the Professional Golfers’ Association.

- Duties include preparation of food products

2006- August 2007 Six Flags Great Escape Lodge and Indoor Water Park lead of set up

department, restaurant supervisor, banquet supervisor, bartender, kids department.

- Duties include all responsibilities of set-up. Supervising employees, and working with kids

department

2001 -2006 D’Andrea’s Pizza. Saratoga Springs, NY Manager

- Duties include scheduling, food preparation, customer service

Education and achievements

2012 – University of Houston, Bachelor’s degree in Hotel and Restaurant Management

-Member of Texas Restaurant Association Cougar Chapter.

2007-2009 Schenectady County Community College

-Graduation May 2009 Associates degree with honors for hotel and restaurant management

-Captain of SCCC basketball team

-Senior senator of Student Government Association

-Chair of Athletic Board

-Certificate of Appreciation for dedicated Service and commitment to campus life and

community

2004-2009 Y.M.C.A of Saratoga

-Volunteer basketball coach for junior division 7th, 8th, 9th g raders. Coach of all-star team.

References: Upon Request

Contact this candidate