Engineer Manager
Resume:
Robert E. Whalen
*** ********* **** 925-***-****- home
Walnut Creek, CA 94598 925-***-****- cell
E-mail: ********@*******.***
Summary of Qualifications
A Director of Technology and Certified Network Analyst
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Expertise in the planning, strategic design, and implementation of integrated networks
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Systems and Network management
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Catastrophic planning and disaster recovery
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Budget development and cost containment
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Technology training
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Team builder skilled in planning, operations, and effective communication strategies.
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Network Security planning and implementation
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Technical Summary
Certifications: CNE, CNI, MCP, CTT, MCT; and NetAnalyst;
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Hardware: Network design, implementation, configuration, workstation rollout, and
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network trouble-shooting expert; configure CISCO, 3Com, Juniper and HP routers and
switches, Cisco ASA firewall, VPN3000; Linux and Windows server install and
configuration; Implemented Cisco, Meru, and Meraki Wireless systems
Software Expertise: Solar Winds network monitoring, Microsoft XP, Win7, Server 2003-
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2008, Citrix server, Exchange, GroupWise, ZenWorks, Border Manager, Ghost, Rapid
Deploy, Compaq Insight Manager, Visio, SQL, Database import, export, and conversion,
Sniffer, Bindview, Photoshop, Dreamweaver, Front Page, WireShark and Access;
Communication Systems: IP telephony; Lucent Definity, Intuity, NEC and Audix phone
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systems.
Professional Accomplishments
SAINT MARY’S COLLEGE, Moraga, CA March 2003 - June 2012
Network Analyst
Monitored network with Orion’s Solar Winds and Nagios
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Primary design and implementation engineer of Cisco, Meru, and Meraki Wireless
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projects
Designed and supervised deployment of dorm wired layer 3 design and wireless
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networks
Performed all network and network application troubleshooting
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Managed network security with Tipping Point, ASA 5500 Firewall, Barracuda
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Designed and implemented workstation management system for entire campus for 1100
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PC’s and 500 Macs including Asset Management, Patching, remote control, and
integrating Open LDAP, AD and eDirectory for password change facility
Managed Active Directory Domain
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On staff of server virtualization project- virtualized over 60 of our 120 servers
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Primary engineer for SAN project planning
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SAINT MARY’S COLLEGE HIGH SCHOOL, Berkeley, CA March 1999 - June 2003
Director of Technology
Designed/ implemented Technology Plan integrating 4 NT and NetWare networks for
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this $9 million private high school.
Saved $25,000 yearly in internet access fees and an annual savings of $6,000 on phone
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services. Upgraded phone switch to IP with integrated voice and email at no net cost.
Designed and implemented a 100 MB switched fiber optic backbone for the Campus
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Area Network
Created and implemented Network Security Plan providing protection for student
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information, workstation and server configuration, and firewall security.
Set up ZenWorks workstation management system requiring configuration of policies for
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student and staff use.
Developed and managed a $300,000 to $500,000 annual budget and directed all
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purchasing.
Set up classroom technologies to enhance multi-media display of training materials.
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CONSULTING ENGINEER, Walnut Creek, CA 1998 - 1999
EDS, Napa, CA
Presented EDS proposed changes to their clients, Roche Vitamins and CSAA involving
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over 150 locations in the US and Canada and 200+ NT servers.
Served top-level administrators and assumed responsibility as Senior Engineer for
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remote inventory, diagnosis, and troubleshooting using Microsoft SMS extensively.
Federal Highway Administration Region 9
Provided advanced senior-level project planning, analysis, evaluation and implementation of
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systems projects for the LAN/ WAN in California, Nevada, Arizona, and Hawaii.
Trained local IT staff for implementation on all technical initiatives for the Federal Highway
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Administration offices in the Region, including the roll out of NetWare 4.11, NT Workstation, and
GroupWise 5.2 for the Western U.S.
Conducted troubleshooting services, repaired or replaced servers, and LAN devices, while
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managing multiple web sites on a NT/IIS platform using Front Page.
Education
BA, Sonoma State University, Rohnert Park, CA, 1986.
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