Professional Services/ Training Specialist
Resume:
Camille Skipper Watkins
TRAINER AND FACILITATOR
Marketing | eLearning Initiatives
**** ******* ******, ******** **, 91306 818-***-**** abgpsh@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
• Conceptualized, developed, and implemented successful online trainings
• Eight years of high-energy training and facilitation of professional development education
• Dramatically increased national visibility of $13 million non-profit agency
• Developed Medicaid communications materials for physician and member networks in ten states
• Proficient in Word, Excel, PowerPoint, web hosting technologies and SharePoint
PROFESSIONAL EXPERIENCE
May 21, 2012 to October 26, 2012
Communications Writer, Medicaid Marketing (Contractor-full-time)
Business Change and Development Management
WellPoint, Thousand Oaks, CA
Created statewide vendor training for recent California mandated transition from Medi-Cal to Managed Care (WellPoint) for all Adult Day Health Service providers. Wrote and edited a wide range of Medicaid communications for physician networks and members in ten state programs. Worked independently with responsibility for extensive writing, and research in the development of bulletins, program branding sheets, PowerPoint presentations and designed forms.
October 6, 2006 to February 1, 2012
Director, Training Institute (2009-2012)
Senior Trainer (2006 to 2009)
Jay Nolan Community Services, Mission Hills, CA
Lead development of national Autism education and advocacy awareness through a series of online and classroom training programs. Created an eLearning platform that dramatically increased national profile of a $13 million non-profit agency by proactively presenting education that responded to emerging needs and trends. Successfully marketing to 10,000 industry professionals every month.
Oversight of all training programs needs assessment, tracking and reporting of all key learning and business results.
• Developed and lead Trained-the-Trainers programs.
• Streamlined and elevated trainer efficiency.
• Promoted employee excellence and motivated employees toward top-level performance.
• Principal classroom instructor and designer of core curriculum including:
o New Hire Orientation
o Workplace Crisis Management and Positive Behavior Techniques
o Sexual Harassment Prevention for Management
o Diversity Training
o Leadership Dynamics
o First Aid & CPR
August 2004 to October 2006
Trainer: Independent Contractor (P/T)
Santa Monica College - Workforce Development, Santa Monica, CA
Developed curriculum and facilitated a wide range of professional development and advanced job related training programs tailored for Southern California small businesses. Workshops included: Harassment/ Discrimination Prevention, Diversity, and Time Management.
1990 to 2000
Marketing/Public Relations Specialist
Invitational Promotions Inc., Canoga Park, CA
Wrote copy and designed direct-mail marketing materials for specialty Promotions Company.
EDUCATION
Bachelor of Arts: Journalism Major | Marketing Minor
California State University Long Beach
EARLY TRAINER EXPERIENCE AND VOLUNTEER WORK
2002 to 2012 (Currently)
Volunteer Member of Board of Directors
Well Suited (formerly Dress for Success)
Los Angeles, CA
2002 to 2008
Volunteer Program Coordinator
Dress for Success (now Well Suited)
Los Angeles, CA
Conceptualized and developed Professional Women’s Network (PWN), a monthly employment resource event that offered career coaching, counseling, and one-on-one mentoring, all intended to promote individualized career progression. Taught over 100 Interview Success and Self-Sufficiency Training modules for thousands of low-income women in Los Angeles area.
May to July 2003
Classroom Trainer: Teller and Customer Service
Maxine Waters Employment Preparation Center
Los Angeles, CA
Negotiated 12-week paid contract with LAUSD in collaboration with Washington Mutual Bank, to developed and facilitate Teller and Customer Services Training. Twenty-five of 35 participants successfully graduated into employment with Washington Mutual branches throughout Los Angeles.
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