Management Design
Resume:
Donita K. Baird
Hermitage, TN 37076
***********@*****.***
SUMMARY
Proven track record designing and deploying enterprise level technically
complex infrastructure computing solutions across platforms, detailed
system and database design, corporate disaster recovery, analysis,
security, financial systems, budget, documentation, and storage management.
Experienced with OS environment running one or more databases including
SQL, Oracle, and DB2 with proven ability to work with DBA and understand
their requirements.
Solid understanding and experience with operating system concepts and
practical implementation of those fundamentals in a large-scale production
environment, network fundamentals, CPU utilization levels, CPU and disk
queuing, I/O response times, and their impact on performance.
Application expertise: Medical, Pharmacy (HIPPA, SOX), Retail, Mortgage
and Banking.
EDUCATION, TRAINING and CERTIFICATIONS
Bachelor of Science, Management Information Systems, Decision Science, 1997
Tennessee Technological University; Cookeville, TN
190 credit hours, 60 computer science with 4.0/4.0
Web Page Design Master Certificates, Nashville State Community College:
JSP_servlets,
JavaScript, XML, HTML, CSS, Java (3), Agile, PL/SQL, C# .NET, OOA, Excel
TECHNICAL SKILLS
. Responsible for building data models necessary for enterprise data
management and reporting encompassing conceptual, logical and physical
models, schemas, referential integrity, maintenance of the data models
and metadata, source system analysis and data maps linking source and
target systems.
. Analyze business requirements to design, architect, develop and
implement highly efficient, highly scalable solutions across multiple
platforms. Hands-on technical support for solution development and
deployment interfacing data from multiple systems.
. Ability to work independently as well as with technical teams to
define requirements and integrate with other solutions on complex
projects
. Extensive experience with relational database management systems
Oracle / SQL Server / SQL development experience
. Strong analytical and technical skills with ability to analyze issues,
assess technical risks, and recommend sound solutions in a timely
manner
Systems:
UNIX, IBM's AIX, Sun's Solaris, Data General, Microsoft Windows NT
Databases:
9 yrs Oracle - extensive database design, schemas - keys,
analysis, integrity, triggers, procedures, views, logs, loads,
creates, recovery of new/legacy tables and data
12 yrs INFOS II - extensive experience with directories,
security, batch and update, recovery, COMM, indexes, runtime
error recovery of all data, disaster recovery, disk and tape
backups and storage capacity,
5 yrs DB2 extensive experience using COBOL, MSA Financial
packages, CANDE
Languages and Software:
16 yrs COBOL - extensive design / development / analysis /
screens
15 yrs Microsoft Windows Suite - extensive development Excel,
Visio, Word, Power Point
13 yrs TCP/IP FTP - extensive use
10 yrs JAVA, JDBC, JBuilder X - analysis, design, development,
GUI
5 yrs Enterprise Java Beans CRUD, HTML, Apache Tomcat design,
extensive research
10 yrs SQL queries, SQL Plus, SQL Server extensive design,
development and reporting
10 yrs Medical RT System - extensive research, analysis, design,
load, job flow
10 yrs InfoMaker - extensive design of Oracle data and reports
2 yrs Visual Studio 2005 - 8, .NET - moderate experience,
certificate C#, tutorial VB
5 yrs SecureCRT, SecureFX, Entunnel - extensive use
3 yrs Business Object Reports / Designer - extensive reporting
and conversion of legacy
5 yrs VPN remote access usage and updating
Job Flow Languages:
9 yrs PL/SQL - extensive analysis, research, redesign,
streamline, modifications
5 yrs Work Flow Language (Unisys) using Cande editor - extensive
experience
12 yrs CLI command-line interpreter extensive daily use using SED
editor
1 yrs PERL, PHP - light maintenance of job flows
6 yrs Kshell scripts - extensive research, analysis, design
1 yrs JCL
PROFESSIONAL EXPERIENCE
Consultant 2010 - present
PC OS/hard drive replacement, software updates, file recovery/backup,
driver installs, printer maintenance, web content, LAN, Wifi networking,
routers, modems, security, upgrade communications, Web social networking,
Facebook page creation, and media software.
. ASAP Appraisals, Mt Juliet TN - IT consultant
. The Realty Association, Nashville TN - Tennessee Real Estate Affiliate
Broker - Contract law, residential marketing, MLS web system,
statistical reporting, web pages.
Emdeon Business Services 4/1998 - 11/2009
Lebanon Road, Nashville, TN
Merger names: Healtheon, Quintiles, Envoy, WebMD, eRX, Medefax
Application Systems Analyst/Programmer III
Oversaw Pharmacy IT Information systems with 24/7 responsibility for legacy
backend DG Infos Cobol based Batch Update applications/systems and its
conversion to UNIX web based system.
Multiple systems daily IO performance, capacity management, COM,
directories and security, support, update, create screens, reports, data
conversions, system and database disaster recovery, interfaces to other
platforms and systems, and training of Operators and Enrollment.
. Increased responsibilities from Senior Software Engineer to
Applications Systems Analyst/Programmer III. Programmed in COBOL,
Java, SQL, PL/SQL, C#, C, HTML.
. Successfully managed numerous business analysis and design projects
with demonstrated results and high customer and management
satisfaction.
. Y2k corporate project responsible for systems and interfaces
. Lead for major corporate disaster recovery project. Provided
technical expertise and implementation plan which flawlessly
facilitated corporate data center relocation and critical
failovers. SOX / HIPPA / NCPDP compliant.
. Managed major conversion/cleanup projects reducing Pharmacy/
Medical Batch Update applications runtimes by 75%, and
positively impacting/reducing interfaces with Medical RT, Credit
card, Billing, POS device routing codes, and operations.
. Consolidated hundreds of corporate reports to Business Objects
and Sharepoint.
. Improved efficiency and system performance: streamlined/
organized/ analyzed/ converted all databases, programs,
tape/disk backups. Improved designs, created schemas, created
referential integrity. The reduced system volume decreased
hundreds of expensive time consuming tape retentions and space
related crashes.
. Created all documentation of databases (Infos and Oracle), codes
and reports, created manuals, screens, menus, trained
Operations, Account, and Enrollment management, decreasing
errors and improving customer relationships.
. Created/maintained Enrollment demographics BLAST batch update
screen system which enrolled/ updated/ deactivated thousands of
accounts on demand increasing the customer base, revenue, and
corporate effectiveness. Enrolled entire companies (10k+)
immediately which had been manually entered by Enrollment, and
Medical RT over many days.
. Created schemas, referential integrity, tables, code, and
business rules for WebMD Corporate Enrollment web pages project.
1992 to 1993 Franks Nursery And Crafts Store; Palm Bay, FL; Assistant
Manager
1988 to 1989 Fotomat; St. Petersburg, Florida; Senior Financial Analyst,
COBOL, AP/GL
1985 to 1986 First City Bank Austin; Austin, Texas; Senior Financial
Analyst, DB2, CD/SV
1981 to 1982 Weiner's Stores; Houston, Texas; Senior Programmer - COBOL,
MSA AP/GL/IS/BS
1978 to 1980 Lomas and Nettleton Mortgage Company; Houston, TX; Senior
Financial Programmer; COBOL, DB2, Burroughs 6800 mainframe, AP
reconciliation, encoding, fiche
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