Ella Alston
Indianapolis, IN 46205
USA
Home: 317-***-****
***********@*****.***
Cell: 317-***-****
Experience
Chase
Customer Service Specialist
Indianapolis, IN, USA
May 2011 –Sept. 2012
Assist with accounts, (generate passwords, data entry, etc.
JAlston Catering
Owner
Indianapolis, IN, USA
October 2008 - Present
Prep and cook foods to customers liking
T.R.E (Transportation Recruiting Expert)
Recruiter
Indianapolis, Indiana
March 2007- March 2012
Premier Credit
Collector
Indianapolis, In USA
October 2009-October2010
Call Clients set up payment plans.
Speedway
Shift Manager
Indianapolis, IN, USA
January 2008 - 10 2008
- Management, cash handling, customer service,staffing,inventory,loss prevention,profit gain &
revenue,computer proficient,and shipping & receiving.
ASI (Affordable Service Inc.)
Sales Associate/Human Resources
Overland Park, KS, USA
August 2007 - 2008
- Hire qualified applicants to fill various positions.
- Sell and promote health care plans.
Goodwill Industries
Administrative Assistant
Gary, IN, USA
November 2004 - 7 2007
- Data entry
- Perform all clerical duties
ACI Telecentrics
Sales Supervisor
Schererville, IN, USA
December 1998 - 1 2006
- Trained and coached employees in sales and achieved significant improve ments in their productivity.
- Reccommended corrective action to address customer complaints.
- Monitored service calls to observe employees demeanor,technical accuracy,and conformity to company
policy.
- Trained employees in the inbound department on how to acitvate credit cards and process payments
using the EIS system
Education
Purdue University
Relevent Experience
- Excellent customer service skills.
- Strong team player and able to assume responsibility.
- Self starter
- Fast learner who is eager to learn new skills and techniques.
- Strong computer knowledge and office machinery operation experience.