M IC HAEL CORBETT
I am service-driven and c ustomer-focused . I am an active listener with
a ttention to detail and am personable, articulate and computer li terate
Experience
2012 C alifornia Marketing Group San Diego, CA
Telemarketer
• Renewed Trade- Journal Subscriptions / Obtained Customer Information
• Got names and numbers of potential new subscribers
• Out-bound and In-bound calling
2011
Fundraiser Gordon & Schwenkmeyer San Diego, CA
• Contacted the public by phone to increase awareness of organizational activities and
needs
• Updated donor databases
•
2011 F Street Apartments and Town Homes San Diego, CA
I nternship
Assisted in increasing the occupancy rate from 95 to 100%
Answered high volume of incoming calls
Demonstrated Apartments and Amenities
G uest Card and Waiting-List Follow-up
R eviewed Applications and files for accuracy
R eceived and posted payments and prepared them for deposit
Acquainted with Lease-renewals and SODA administration
A dministered Work-Orders
Observant of Fair Housing Guidelines
2007-2009 Distributel San Diego, CA
Telemarketer
Delivered prepared sales talks from script to persuade potential customers to
p urchase product
Adjusted sales scripts to better target interests of specific individuals
Maintained records of contacts and orders
2005-2006 Luth Research San Diego, CA
Telephone I nterviewer
Conducted surveys and coded or typed responses into a computer
Recruited prospects for product focus-groups and facilitated same
1996-2000 Ziff Davis/Computer I ntelligence
San Diego, CA
Research Assistant
Contacted individuals to be interviewed
Asked questions in accordance with instructions to obtain various specified
i nformation.
Reviewed data obtained for completeness and accuracy.
1991-1996 D IRECT IONS I N RESEARCH San Diego, CA
Telephone I nterviewer
Contacted businesses and private individuals by telephone
Collaborated with interviewers of other studies to assist in meeting quotas
E ducation / T raining
Graduate of the I R E M Restart Program (Classroom instruction in Property Management
w ith In ternship)
Continuing Education/Microsoft Office Coleman College /Computer Electronics
New York University/Ar t and L iberal Ar ts Courses
Certificate in Property Management/Jump Start Property Management Seminar