Customer Service Manager

Zglavoci Liuba

**** ****** ** ********

New York, NY 10018

409-***-**** - ********.*****@*****.***

CAREER OBJECTIVE :

To obtain employment utilizing my skills with a progressive and growing company.

SKILLS:

Management Shift manager for retails shops like coffee shops, gift shops, etc.

Customer Service Excellent customer service skills.

Web Design Gathering requirements and assisting web designer as an intern.

MS Office MS Word, Excel, Access, PowerPoint.

Other Scripta, Modeling, Guiding tours.

Soft skills Hard working, professional, friendly, adaptable to changes.

PROFESSIONAL HISTORY:

Graphics Artist - Intern

5/2012 – Present EAA Communications Houston, TX

● Assisting web and graphics designers with multiple projects.

● Quality assuring web applications.

Cashier / Cook - Part Time

11/2012 – Present Coffee Oasis Houston, TX

● Service and take orders from customers for food or beverages.Preparing sandwiches and wraps.

Customer Service

5/2012 - 9/2012 Hotel Galvez & Spa - Wyndham Grand Hotel Galveston, TX

● Work in various positions: restaurant/banquet facilities, bussing, pool attendant, food/bar service, to room

Guide

11/2011 - 5/2012 Tez Tour Moldova, Chisinau

● Guide touring and translator.

Promoter

10/2010 - 1/2011 P.O.S PROMO SRL Moldova, Chisinau

● Promoting different products in supermarkets.

Waitress

6/2010 - 8/2010 Vitadaro - Resturant Moldova, Chisinau

● Take orders from patrons for food or beverages, inform customers of daily specials serve food or beverages

to customers.

EDUCATION:

Master’s in Economic Sciences

6/2012 State University of Moldova Moldova, Chisinau

● Business and Administration

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