Customer Service Medical

|DIPU RAMACHANDRAN NAIR |E-mail: *******@*****.*** |

| |Phone: 714-***-**** |

| | |

| |Address: |

| |3063, West Chapman Ave |

| |Apt # 2350, Orange, CA, |

| |92868 |

Job Target

Medical Assistant in Recovery room

OBJECTIVE:

I am a performance driven professional with more than 10 years experience

including knowledge of typing, Microsoft Word, Excel, PowerPoint, and basic

Accounting. I am a self-starter and can be depended on to complete a task

under minimal or no supervision. I am also self-motivated and able to

implement decisions and set effective priorities to achieve both immediate

and long-term goals. I have proven interpersonal skills, resulting from

interaction with a variety of professionals and clients in medical and

other services

Education :

Graduated with Economics, English as the major Subjects

Diploma in Graphic Designing & Web designing.

Secondary Schooling

Skills:

Knowledge of medical terminology.

Basic infection control practices.

Excellent Customer Service, effective communication, inter-personal,

liaison & problem solving skills; ability to work in multi cultural

environment.

Extra proficient in MS Office, MS Word, MS Excel, MS Outlook

Designing Tools: ADOBE- Photoshop, Coral draw, Page Maker, Illustrator,

Macro Media- Flash, Dreamweaver, Sound forge

EXPERIENCE

MARCH 2009 - JUNE 2012

AL-HARARAH EST., DAMMAM,SAUDI ARABIA - Supervisor/Systems Administrator

Responsibilities include liaison between local staff and corporate office.

Provide login accounts and network protocols, to new staff members.

Maintain server, computer updates, rebuild computers, hardware and software

components, office equipment (fax, printers, copiers, scanners), and call

center phone systems environment. Liaison to building management and

vendors. Supervise Administrative staff. Ensure invoicing deadlines are met

and submitted to clients for payment

MAY 2006-MARCH 2009 THOPPIL HEALTH CARE GROUP, Cochin India - Assistant

administrator

Duties include

Managing the day-to-day operations of a medical facility

Updating and organizing medical records, including electronic health

records

Scheduling and coordinating appointments

Completing and submitting insurance claims

Preparing correspondence between medical providers and their patients

Providing quality customer service to patients

Working in a professional environment

JAN2004-MAY 2006 worked AHANAS DESIGN FOR SPACE, Cochin India - Business

Executive

Maintaining and Up keeping all day to day affairs in office, and managing

all internal and external work related with office Tours & Travels (Air,

Surface Travel Managements)

Events including Seminars, Meetings, Conferences, VIP visits, Club

& Cultural functions

Jan 2000- Oct. 2004 Rubbco wood industries, Cochin, India - Business

Development Officer

Manage the sales and marketing of key products.

Develop & implement marketing strategy with a focus on creating and

developing the brand, proposition & communications.

Create niche market advertising presentations, distribution management to

increase sales activities.

Review and interpret the competition and market information to fine-tune

the marketing strategies.

Identify key/institutional accounts and cultivating profitable relations

with them.

Provide satisfactory services & support to ensure repeat business.

Contact this candidate