Customer Service Human Resources
Resume:
E ric Bar r
*** * **** * ** Street Apt 15. Berea, Ohio 44017
Objective:
To pursue a career that is challenging and rewarding.
Education:
Currently enrolled at Cleveland State Masters Program for Education
2006 Eastern Connecticut State University,Willimantic,Ct
Accounting Degree, focus on Business
1995 Cheney Regional Vocational Technical School
Electrical Concentration
Experience:
6/18/12 to 9/15/ 12 Guidestone Assistant Preschool Teacher, Middleburg Heights
12/6/10 to 5/14/12,Spitzer Motor City, Parma
Porter/Customer Service
2/7/05 to 9/10/10, Kichler Home Center
East Hartford,Ct
Warehouse,Loaded and Unloaded Trucks
Trained New Employees,implementing new policies and procedures
Shipping and receiving
Administrative Duties, answering phones, customer service, filing, faxing, paperwork
Inventory Control
Parts Salvage, Parts Department
Lowe’s and Sears Order filler
Maintenance
Human Resources
9/98 to 11/02 Sam’s Club Manchester,Ct
Customer Service: Member complaints, cold called potential members, signed up new customers
for membership, resolved customer issues.
Cash Office: reconciling draws, handling refunds, cashing out cashiers, handled refunds
Human Resources: Hiring and training new employees,insurance policies, Public Relations, dealt
with employee problems and situations.
Stock: Ordered all products for store,returned unused products. Shipping and receiving, Inventory
Control.
Audit Team: Quality checks on employees, audited all cash draws, audited expiration dates on all
products.
Administrative Duties: faxing, payroll, ordering, accounting, scheduling employees
Managerial: Dairy Manager, and Hardlines and Grocery Team Leader
General Floor: Forklift, customer assistance,stock
Marketing: Selling memberships, advertisement,floor plans, demos
3/98 to 8/98,1998 Home Place, Manchester,Ct
Receiving Supervisor
Managed a team of 9 employees. Duties included,scheduling,training and customer service.
Handled all returns and Merchandise Exchanges.Dealt with Inventory Control.Responsible for
hiring of new employees.
Security: responsible for watching video monitors and checking employees for possible in store
theft. Worked hand in hand with store managers to keep shrink down.
Computer Skills: Word, PowerPoint and Excel
Awards and Achievements:
Dean’s List – Eastern Ct
Cum Laude Award for Academic Achievement- Eastern Ct
Belco Electrical Award for outstanding academic and trade work- Cheney Tech
Honor Roll-Cheney Tech
Sam’s Club 8 time associate of the month,customer service award winner,spirit award winner
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