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Customer Service Human Resources

Location:
Berea, OH, 44017
Salary:
11.50 hour
Posted:
December 28, 2012

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Resume:

E ric Bar r

D.O.B */*/**

*** * **** * ** Street Apt 15. Berea, Ohio 44017

860-***-****

Objective:

To pursue a career that is challenging and rewarding.

Education:

Currently enrolled at Cleveland State Masters Program for Education

2006 Eastern Connecticut State University,Willimantic,Ct

Accounting Degree, focus on Business

1995 Cheney Regional Vocational Technical School

Electrical Concentration

Experience:

6/18/12 to 9/15/ 12 Guidestone Assistant Preschool Teacher, Middleburg Heights

12/6/10 to 5/14/12,Spitzer Motor City, Parma

Porter/Customer Service

2/7/05 to 9/10/10, Kichler Home Center

East Hartford,Ct

Warehouse,Loaded and Unloaded Trucks

Trained New Employees,implementing new policies and procedures

Shipping and receiving

Administrative Duties, answering phones, customer service, filing, faxing, paperwork

Inventory Control

Parts Salvage, Parts Department

Lowe’s and Sears Order filler

Maintenance

Human Resources

9/98 to 11/02 Sam’s Club Manchester,Ct

Customer Service: Member complaints, cold called potential members, signed up new customers

for membership, resolved customer issues.

Cash Office: reconciling draws, handling refunds, cashing out cashiers, handled refunds

Human Resources: Hiring and training new employees,insurance policies, Public Relations, dealt

with employee problems and situations.

Stock: Ordered all products for store,returned unused products. Shipping and receiving, Inventory

Control.

Audit Team: Quality checks on employees, audited all cash draws, audited expiration dates on all

products.

Administrative Duties: faxing, payroll, ordering, accounting, scheduling employees

Managerial: Dairy Manager, and Hardlines and Grocery Team Leader

General Floor: Forklift, customer assistance,stock

Marketing: Selling memberships, advertisement,floor plans, demos

3/98 to 8/98,1998 Home Place, Manchester,Ct

Receiving Supervisor

Managed a team of 9 employees. Duties included,scheduling,training and customer service.

Handled all returns and Merchandise Exchanges.Dealt with Inventory Control.Responsible for

hiring of new employees.

Security: responsible for watching video monitors and checking employees for possible in store

theft. Worked hand in hand with store managers to keep shrink down.

Computer Skills: Word, PowerPoint and Excel

Awards and Achievements:

Dean’s List – Eastern Ct

Cum Laude Award for Academic Achievement- Eastern Ct

Belco Electrical Award for outstanding academic and trade work- Cheney Tech

Honor Roll-Cheney Tech

Sam’s Club 8 time associate of the month,customer service award winner,spirit award winner



Contact this candidate