Kellesia Balfour
**** ****** *** ***. ** Brooklyn, NY 11207 Phone: 347-***-**** Email:
**********@*****.***
Objective:
To obtain a responsible and challenging career opportunity, where my formal
training, personal skills and commitment to excellence will be of value and
my professional growth encouraged.
Education:
The Academy for Careers in Sports, Bronx, NY
Regents High School Diploma, 2006
Hostos Community College, Bronx, NY
College Now Program, 2006
Work Experience:
CitiStorage, Brooklyn, NY
Records Specialist, 09/2006 - 11/2012
. Assisted with managerial duties such as trained co-workers to carry
out company procedures and policies as well as individual
responsibilities. This accomplishment resulted in employees'
satisfaction and customer an increase in customer retention.
. Supervised numerous projects off-site dealing directly with the
customers that resulted in customer retention and higher revenues.
. Used Entellus software to scan and synchronize external client medical
records into hospital databases. As a liaison for medical record
maintenance all documents for distribution where disseminated in a
timely manner and reduced time spent on records locations.
. Responsible for the purging of records on offsite projects working in
a team and independently handling multiple tasks with accuracy and
speed that resulted in a stronger partnership with current and new
clienteles that resulted in increase/new revenues. Also, worked on the
team of citywide companies.
. Data entry to input the appropriate information from documents needed
for storage
. Created clientele spreadsheets using Microsoft Excel resulting in
reducing time spent on retrieval of clients information and orders.
. Administrative duties included answering telephones, greeting
visitors; maintaining record for filing, bar coding and typing.
Community Service:
New York City Coat Drive, New York, NY 11/2003
. Sorted and organized winter coats donated for the needy
Project Discovery, Bronx, NY 06/2004
. Cleaned up the neighborhood beach
. Accompanied the elderly with their leisurely activities at a
recreation center
. Helped to organize a Christmas show at a neighborhood school
. Visited places of different cultural backgrounds (Sheikh Temple,
Muslim Community Center and Greek Church) and helped with daily tasks
and activities
Bed-Stuy's Project Re-Generation, Brooklyn, NY 06/2004
. Organized and participated in events around the neighborhood
Skills:
. Proficient in Microsoft Office
. Experienced with Kings County Hospital, Queens Hospital and Mount
Sinai Hospital EMRs
. Highly organized, detail-oriented and a fast learner
. Great communication skills (interpersonal, written, and verbal)
References:
References will be furnished upon request.