Quality Assurance Control

Destin Cook

Cellular 205-***-**** **** Links Blvd, Apt 5503

Home 205-***-**** Tuscaloosa, AL 35405

********@*****.***

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Executive Summary

I'm a born leader with a strong background of proven team leadership skills. I am known by all my colleagues as a very hard working, dependable worker that can solve any problem. 14 years' experience planning and directing administrative functions to meet time-critical deadlines. Combines dynamic organizational and communication skills with the ability to independently multitask, plan and direct demanding administrative operations and complex schedules. Trusted advisor, liaison and assistant. I'm looking for a career with a progressive organization that will use my education, skills, abilities and experience in an executive capacity.

Professional Background

Laboratory Supervisor and Assistant Manager 2009 to Present

Greene Country Hospital Eutaw, Al

Handled all quality assurance objectives. Re-built the entire laboratory information system and maintained its fluidity. Handled many payroll and scheduling tasks. Performed all quality control measured and ensured compliance with all regulatory agencies.

• Used computer integration to set up a system that monitors every laboratory function in relation to the rest of the hospital. This system ensures billing compliance and records data that can be used to ensure the accountability of all the staff.

• Rewrote many procedures and handled all epidemiology reports

• Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new managers and other staff to become familiar with policy and operations

Production Specialist 2006 to 2008

Mercedes Benz USI Vance, Al

Trouble shot problems on the final production line of MBUSI

Team player with ability to oversee every level of production. Respected for ability to communicate with all levels involved in delivering product to market. Strong presentation and leadership skills. Work effectively on a team, synthesizing facts and ideas, coordinating events and operations, and solving problems.

• Working at MBUSI gave me invaluable experience in supply chain management and using sigma six tactics on a daily basis

• Demonstrated ability to apply sound knowledge to diverse applications

• Analyzed and improved departmental operations resulting in increased productivity

Medical Laboratory Technologist 1998 to 2007

DCH hospital Tuscaloosa, Al

I spent the first few years working in the chemistry lab, where we used teamwork and strategic thinking on a daily basis. I personally handled all the quality assurance reports and troubleshot quality control issues. I then transferred to microbiology where I used acromial microscopy to establish links between patients and nosocomial infections. I also spent a lot of time organizing survey material as well as quality assurance.

• Established goals and objectives, developed policies and procedures, recruited and trained staff, and initiated and enhanced systems

• Expertise in coordinating work activities of a multi-disciplinary team

• Effective in stressful situations

Additional Experience

Travel Tech 2000 to 2012

Travel Max Orlando, Fl

I spent a lot of my vacation time helping hospitals that were either short staffed or acted as a mock inspector for compliance of regulatory standards. Established goals and objectives, developed policies and procedures, recruited and trained staff, and initiated and enhanced systems.

Education

M.B.A., Hospital Administration 2014

Colorado technical University Colorado Springs, CO

Bachelor of Science, Hospital Administration 2012

Colorado Technical University Colorado Springs, CO

GPA: 3.86. Graduated Magna cum Laude

Focused most of my classes on employee law and hospital administration

Associate of Science, Clinical Science 1999

Shelton State Tuscaloosa, Al

Changed major from medicine to clinical science. I completed course work in computer science, which has significantly contributed to my expertise in all hospital information systems.

Affiliations

• Medical Technology American Association of Bio analysis, 1998 to 2013

• Medical Technologist American Medical Technologist, 2008 to 2013. Commended for dedicated work ethic and rewarded by steady promotions and training in all aspects of work.

Training

• Mediation and problem solving skills. Competent using software including: Windows, Word, PowerPoint, E-mail, and the Internet. Effective management, technical, and supervisory skills. Demonstrated ability to meet the needs of patrons, dependable, hardworking, reliable, and punctual. Recognized for long hours, commitment to customers, and attention to detail, professionalism, and follow-up.

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