Customer Service Manager

Tanisa Moss

Motivated, Customer Service Oriented, Computer Savvy,

***** **. ***** ***** - *******, GA 30094

*************@*****.*** - 305-***-****

I started my work experince as an entry level cashier back in 2006. With my hard work and efficiency I landed into the management field where I coninue to excel, providing phenomenal customer service and showing great leadership to my team as well as counter partners. With my continuation of setting goals and following up, I was recognized as manager of the quarter two times in the past three years of my managerial experience

Work Experience

Cash Office Supervisor

Interbond Corporation DBA BrandsMart USA - Buford, GA

November 2009 to Present

I started my position with BrandsMart as a cashier and was quickly promoted to cash office supervisor. As a cash office supervisor my major roles were to assist cash office managers with counting large quantities of money in a small time frame, make sure cashiers were on the front line and greeting customers as they approached the registers. Including shceduling department meetings and intervies with departmental executives.

Cashier

Burger King - Miami, FL

January 2007 to January 2009

Major role was to greet customers and put in their order with accuracy. With my drawer count being accurate all the time, I was granted one paid weekend of my choice off.

Education

Associates in Paralegal

Everest University - Conyers, GA

2012 to 2014

Bachelors in arts and sciences in Criminal Justice

American International University - Atlanta, GA

2008 to 2012

High school Diploma

Miami Palmetto Sr, High - Pincrest, Fl

January 2000 to January 2004

Skills

Group Management,Great Customer care,Cellular activations, Inventory Management, Tech Support for all cellular carriers, Book keeping

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