Edward J. Hyde Jr.
*** ****** **., ***. ***, Cleveland Heights, OH 44112-2300
216-***-**** ******@***.***
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HEALTH CARE ADMINISTRATION and MANAGEMENT LABOR RELATIONS
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PROFESSIONAL PROFILE
. Highly motivated, practical understanding, MBA and MLR/HR educated
offering successful leadership skills in professional management, with
over 11 years experience in nursing from 1993 - 2004. Two years
experience as substance abuse facilitator working with violent
offenders
. Executive administrative skills in solving competency problem of 24%
discrepancy lowered it to less then 2% in a major hospital between
departments, changed paper form to electronic data. Electronically and
physically filed physicians by department, efficiency, and peer
reports, cutting costs, and preventing poor audit by Joint Commission
on Accreditation of Healthcare Organizations (JCAHO)
. Over two years' experience in Human Resources working with unions,
FMLA, staffing, benefits, employee training, and compensation
. Designed detailed training manuals for several positions utilizing MS
PowerPoint, Word, and Excel this service was provided for three
corporations. Reorganized, edited union labor contracts and payment
guidelines for City of Cleveland Water Department
. Received a Production Award in Student Employment for increasing
student forms processed. Prevented pay stoppage by correcting I-9
form discrepancies. Collaborated in upgrading personal record filing
system i.e. PeopleSoft 7.6 to 8.0
KEY COMPETENCIES DEVELOPED IN MBA AND MLR/HR PROGRAMS
LPN 11 years Wage Compensation Accounting
Chemical Dependency Counselor Project Management Grant
writing
Health Care Law Collective Bargaining Competitive
Analysis
Medical Terminology Benefits
Excellent Micro Soft skills
Legal and Ethical issues Employment planning
Typing 70+ wpm
PROFESSIONAL EXPERIENCE
Program Support Assistant, Louis Stokes V.A. Hospital, Cleveland, OH, 2012
to 2012
. Recommend development of new or modified work methods, better data
tracking.
. Provide upper management with evaluated information for effective
direction of program operations.
Clerk, Internal Revenue Service, Cleveland, OH Jan 2012 to April 2012
. Verify identity of tax payers, provide Adjusted Gross Income (AGI) and
Electronic Pin number
. Research, resolve, and adjust customer accounts
. Screen and direct calls to proper tax departments
Volunteer Recruiter, Louis Stokes Cleveland VA Hospital. Cleveland, OH 2011
to current
. Recruit current and former military personnel into Myhealthevet.com
medical online records
. Enter Vets personal data into computer, sign an "In-Person
Authentication" form (IPA.)
Counselor and presenter, Pleasant People Inc., Cleveland, OH, 2011 to
current
. Counsel and provide substance abuse lessons
. Use spreadsheets and track data
Case Manager, Community Assessment Treatment Services (C.A.T.S. PLUS),
Cleveland, OH 2010 to 2011
. Counsel Drug Court in-house mandated substance abuse men
. Provided three year pro forma
. Responsible for 25 men daily
Executive Administration Intern, Cleveland Clinic Foundation, Huron
Hospital,
E. Cleveland, OH, 2008
. Provided data for extra pediatrician and supporting staff to assist
with patient growth
. Initiated Paperwork Reduction Act between Emergency/Radiology
departments creating less paperwork
. Processed confidential peer reports of physicians status
. Quality Assurance and Assistant to several Vice Presidents
Human Resources Intern, Cleveland Water Department, Cleveland, OH, 2008
. Designed and updated detailed training manuals for several positions
in payroll department
. Edited union labor contracts for a more streamline employee handbook
. Designed recruitment folders for employment seminars
Human Resources Intern, Penton Media. Inc, Cleveland, OH, 2007 to 2008
. Designed and provided several training manuals for interns
. Assisted with hiring, termination, sick leave documents, FMLA, and
grievances
. Posted job positions on internet and intranet
. Responsible for screening resumes and responding to potential
employees
Marketing Research, Cunningham Research Services, Cleveland, OH, 2004 to
2005
. Obtain market reviews on various products and data entry on all tested
products
. Research customer reactions to new movie trailers
Student Employment and, Lab assistant, Cleveland State University,
Cleveland, OH, 2004 to 2005
. Filed student employee applications, posted various job opportunities,
computed and entered data for pay rates, and benefits, including I-9s
. Given accommodation for excellent work while changing from PeopleSoft
7.6 to 8.0 data entry of students work schedules and pay
. Project manager, of donated supplies from medical company, identified,
inventoried, stocked, labeled, and distributed to proper departments
using medical expertise
CIVIC AFFILIATIONS and ACTIVITIES
. SHRM, Society for Human Resource Management, Cleveland, OH, Sept. 2006
-current member
. FMA, Financial Management Association International, Cleveland, OH,
Sept. 2007 - 2008
. Extra ordinary minister, Lector, Usher, and Sacristan, St. Philomena
Church 1983 - current
. Precinct Judge, Cuyahoga County Board of Elections, OH, 2006 - 2008
. Little League Baseball coach, St. Henry Church, Cleveland, OH, 1982
-1985
. U.S. Navy, Honorable Discharge, Decorated Vietnam Veteran, 1971-1973
EDUCATION and PROFESSIONAL DEVELOPMENT
. Master of Labor Relations/Human Resources, Cleveland State University,
Cleveland, OH May 2012
. Master of Business Administration in Health Care Administration,
Cleveland State University, Cleveland, OH, May 2010
. CDCA Certification #110067, Chemical Dependency Counselor Assistant,
expires 6/29/2013
. Bachelor of Business Administration, Cleveland State University,
Cleveland, OH, Dec. 2007; Dual Major: Management Labor Relations and
Finance
. Business Management and Office Skills Certificates, Graduated Summa
Cum Laude 3.9, Ashland University, Ashland, OH, May 2003
. Licensed Practical Nurse, Cuyahoga Community College/Jane Adams,
Cleveland, OH, Aug. 1993