Customer Service Data Entry

Shari Kiefer Brousianos

** ****** **

St. Augustine, FL 32086

***********@*****.***

904-***-****

SUMMARY:

Professional seeking a challenging position with a company committed to

excellence to allow for professional growth.

EDUCATION:

. Teaching Degree from the University of Athens, Greece

PROFESSIONAL EXPERIENCE:

Lakefront Lines (Bus Company) (Sept. 2010 to Oct. 12, 2012)

Go Bus and Linerun Coordinator/Billing

Key Responsibilities:

Organizing driver's sheets. Collecting and entering

all tickets.

Matching tickets from other companies to ours. Checking to make

sure we are

being billed correctly.

Overseeing all tickets submitted by different bus companies.

Customer service: In and outbound calls, trouble shoot

problems.

Writing tickets for customers.

Data entry and keeping spreadsheets up to date.

Issue refunds for tickets not used.

Rosewood Homes, Home Builder

Purchasing Coordinator/Project Coordinator (Oct 2005 - Oct 2008)

Key Responsibilities:

. Worked with Production and Supervisors to address construction related

issues.

. Balanced job costs and processed take offs.

. Estimating

. Coordinated with Trades to ensure documentation was complete.

. Worked on Master Builder and Appwright software programs.

. Customer Service

Crawford Homes, Home Builder

Purchasing Agent: (Oct 2002 - Sept 2003)

Key Responsibilities:

. Accounts Receivable

. Processed Purchase Orders

. Produced variances for field supervisors.

. Data Entry in New-Star system.

. Resolved invoice issues.

St. Augustine Development/Palmetto Builders

Contractor Assistant (Oct 1998 - May 2002)

Key Responsibilities:

. Monitored job costs to ensure estimates were within budget.

. Processed supplier and subcontractor invoices.

. Processed documentation for home closures.

. Collected funds and maintained bank accounts.

. Customer Service

St. Augustine Ocean and Racquet Club/Villages of Vilano

Office Manager (Sept 1996 - Sept 1998)

Key Responsibilities:

. Assisted five Realtors.

. Receptionist/Customer Service

. Maintained MLS listings.

. Booked condominium rentals.

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