Manager Registered Nurse
Resume:
Regina Victoria Brown-Thompson
Laurinburg, N.C. 28352
Education: Hawaii Loa College – Hawaii Pacific University
Nursing 1989-1991- BSN Degree May 1991
Walden University
MHA Credits earned 21
Experience: Resource Management, Scotland Memorial Hospital, functioning as a case manager in a
small community hospital working with cardiac patient case mix and assisting with the appeal/denial
process. Collaboration with other disciplines, physicians, patient and families. Assuming a leadership
role in coordinating and monitoring the process of care, quality outcomes, and resources utilized across
the continuum. Recognizing, accessing, implementing, planning, coordinating, monitoring cost and
quality issues related to patient care expenditures. Evaluating interventions to achieve desired outcomes
and offer credible alternatives to secure prompt and safe discharge. Successful negotiation of cases for
appropriate continuation of length of stay or extension of services.
2004-2008: Case Manager, Moore Regional Hospital, functioning as a case manager in the cardiac critical
care unit and the neurological intensive care unit. Utilizing and demonstrating effective problem solving
and critical thinking skills by communicating effectively with a wide range of age groups, ethnic,
educational and socioeconomic background for accurate assessment of the client’s deficits, health status,
resources, formal and informal support system and outcomes. Performing cost efficient care through
timely use of appropriated level of care by supporting the continuity of care emphasizing the reduction of
fragmentize, duplication or gaps in treatment plan or services. Maximizing reimbursed services at all
levels of care by meeting established criteria. Performing precise utilization reviews, accurate and
thorough documentation, and timely discharges.
2003-2004: Federal Occupational Health Nurse-Hunter Medical, functioning as a clinical nurse for Secret
Services health unit administering travel immunization/vaccination, allergy injection, comprehensive
physical exam and routine health screening. Assisting with the coordination of health maintenance and
prevention fairs.
2001-2003: Nurse Manager, Southern Maryland Hospital, functioning as the Head Nurse for a 33 bed
adult acute care dialysis unit and 20 bed pediatric units. Responsible for budget over $100,000,
managing, recruiting and training of new hires and maintaining competency of staff.
1999-2001: Patient Care Coordinator, Northern Virginia Community Hospital, functioning as a patient
advocate to identify severity of illness to formulate and individualize plan of care that will encompass
intensity of service, thereby coordinating and evaluating acquisition of resources needed to implement
safe discharge plan. Taking part in multidisciplinary and family conference functioning as a coordination
link between patient, family, hospital and other health care services and community resources to assure
continuity of care in the hospital and post hospitalization.
1993-1999: Agency Nurse: Supplementing staff for area hospitals (DC, MD &VA), functioning in the
capacity as a staff, charge, private duty and utilization review nurse. Administering care in a Medical-
Surgical setting (Peds & Adults). Providing quality assurance review of physician’s offices medical
records and inpatients stays for George Washington Health Plan and Kaiser. Working in Case
Management, Onsite and In-house. Utilization Review Nurse then as an Appeal/Denial processor for
MAMSI. Identifying high risk-high cost patients. Management and coordination of referral services.
Compliance with State and Federal requirements by monitoring measuring and evaluating the quality of
health care service delivered to beneficiaries. Recognizing trends in health care management that impacts
the process of continuous quality improvement. Promoting quality screening of client’s to determine
coverage and limitation of individuals benefit schedules with knowledge of third-party payer
requirements.
1993-1996: Triage Nurse: Humana (GHA), screening incoming calls/walk-in patients by assessing
symptoms and initiating appropriate nursing care. To include prioritizing and processing patient’s
appointments. Administering complex and simple medication by any and all routes. Performing wound
care, catherization, irrigation and suture removal. Participating and or initiating emergency measures in
an acute care situation.
1990-1993: Travel Nurse: Ramasean Nursing Services, support staffing for area hospital (Kauai and Oahu
(. Administering emergency care and supervising care given to patients.
1989-1990: Community Health Nurse-Tripler Army Medical Center, ASPECTS Parenting Program,
conducting aggressive outreach support to promote wellness with the family structure. Directly worked
with clients by guiding, educating and advising on prenatal care, nutrition, health education parenting
skills, labor and delivery, etc. Performing duties to assist in crisis intervention techniques for support of
families under stress and assistance with referral to community resources for additional support.
1984-1989: Active Duty, Army-Mc Donald Army Hospital, Ft. Eustis, VA. Tripler Army Medical Center,
Hi. Duties included staff for E.R. Newborn Nursery and Med-Surg departments. Training instructor for
CPR and Sutures. Assistance to Chief of Primary Care, Plastic Surgery and Surgical Clinics.
Licensure: Registered Nurse, North Carolina
Certification: ACM and CCM. CPR (BLS)
References: Available upon request.
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