High School Supervisor

Brad Bantner

**** ********* ** *********** ******** 62711

Phone: 217-***-**** E-Mail: ********.***@*****.***

Objective

Obtaining a career in a fast paced and fun environment.

Experience

1st Ace Computers November 2011 - August

2012

1305 Stevenson Drive Springfield, IL 62703

217-***-**** Supervisor: Nick Miller

The last job I held was for a local computer shop. My job tasks were

helping customers with questions over the phone, helping customers find

their way into the store through social media, selling computers to

customers, recycling old electronics, loading computers with operating

systems and creating databases and images for distributing through the

internal network for each computer. During my time there I was able to help

increase the traffic in the store and help with the process of installing

operating systems by decreasing the time spent on each computer. The time

spent on each computer was cut in half after configuration allowing more

computers to become ready for sell. I was let go at the beginning of August

due to the business shutting down.

Staples August 2011 - October 2011

401 South Mount Juliet Road Mount Juliet, Tennessee 37122 (615)

773-5000 Loren Putmen

After moving down to Tennessee in late August 2011, I applied for a

position with Staples as an Easy Tech Associate. After the interview

process and passing their certification test I was hired on and quickly

adapted to the new environment. The basic work day would include helping

customers locate items in the store, answering questions about products,

checking in customers equipment, and fixing customer's computers. In the

short time I was there, I was able to record the highest score in the store

on customer satisfaction training and was named associate of the week. I

really enjoyed my time there and was sorry that I had to leave. I provided

them with a two-week notice so rehire might be possible one day.

Nelson's Catering September 2008 - August 2011

3005 Great Northern Road Springfield, Illinois 62711 217-***-****

Supervisor: Jeff Lindvall

Working at Nelson's Catering allowed myself to combine a lot of skills that

were acquired from previous experiences and learning new ones all at once.

I started as a part time employee while still working for a customer driven

computer business. I was quickly pulled into the ever-changing environment.

Everyday was a new challenge. Once I became a full time employee I was

trained to do every job around their facility. A basic day on the job might

include working 6 different jobs. Some of the tasks I was put in charge of

were catering, prepping food, grilling meat, loading events for others,

running the ovens and checking in orders for the week. Our events ranged

from 25 people to over 3000 people. Also while employed there I became

their on-hand computer guy. I was able to help out by acquiring new

computers for their business, installing network wire for their local

network and helping out with any related questions with software and

hardware.

buy299laptops.com July 2003 - October 2008

3815 South 2nd Street Springfield, Illinois 62703 (217)

720-5868 Supervisor: James Lewis

Beginning in 2003, I started pursing a hobby that turned into an adventure

and eBay became the marketplace. The job consisted of being self-motivated

and acquiring computers for resale. The process for resale would involve

cleaning each one physically, replacing broken parts, installing operating

systems, software and drivers, making html documents for auctions, packing

and shipping, as well as offering technical support through email and

phone. Each computer would be unique in its own way. So knowing how to fix

any problem became a must. I can now trouble shoot my way through any

problem a computer might throw at me. When it came to acquiring computers,

our team would go to state auctions and bid on pallets of computers against

other buyers. Finding other ways to acquire our merchandise through

computer recyclers and government agencies was always an on going search.

From these experiences, diligent research and establishing new contacts

became the way to do business. It was always asking yourself where does

this person get their products from and how can I pay less for what I need.

Damon's Clubhouse July 2001 - June 2003

3050 Lindbergh Blvd Springfield, Illinois 62704 217-***-****

Supervisor: Lisa Badger

My time at Damon's clubhouse consisted of having a great time everyday I

worked. The people that worked there made it even more enjoyable. I am an

avid sports fanatic so this was perfect for my personality. It allowed me

to talk sports with my guests while providing them with a great dining

experience. As a server I learned how to deliver what the guest needed.

Whether it was providing the right accommodations or just being correct

with each order I learned there was always something extra to do make their

visit a little better. My daily routine would consist of either helping

with opening for the day or closing the restaurant for the night. We used a

Point of sale system to enter each order so accuracy was always a big deal.

Opening duties for the restaurant included prepping salads and soups,

warming of bread, setting up the back line, and making sure the dining area

was clean and in order. Closing duties would be breaking down the back

line, labeling or disposing of leftover food, cleaning the dining area and

checking out other servers before they took off for the night.

MCL Cafeteria July 1998 - June 2001

206 White Oaks Mall Springfield, Illinois 62704 217-***-****

Supervisor: Rita Hunt

Working at MCL Cafeteria was my first dip into the job market. Every day

was a new learning experience. I started working there when I was sixteen

as a busboy. Over the years my title changed but the core of the restaurant

was always there. From the people that came in to eat or my fellow co-

workers, there was always a consistent environment. Other job titles I held

were kitchen porter, dish room duties (wrapping silverware, dish washer and

putting away pots, pans, and dishes) and line server. While employed there

I also was involved with training new employees for the different jobs I

held. The skills I learned while working there I still use today. They

include being dependable, efficient with my time, courtesy and cleanliness.

Education

Lincoln Land Community College August 2000 - December 2001

5250 Shepherd Road Springfield, Illinois 62794

After completing high school I enrolled at a local community college where

I studied computer science. I completed 16 credit hours. Electives such as

anthropology, physical education, English, math and American history were a

few of the courses studied. At the time I was not ready for college but now

I am hoping to further my education by attending ITT in Nashville Tennessee

starting in September studying software development.

Rochester High School August 1996 - May 2000

1 Rocket Drive Rochester, Illinois 62563

During my high school education I studied German, advanced algebra,

geometry, biology, earth science, life skills, business & consumer math,

world history and U.S. government. I was also an office/ teacher aide and a

part of the German club my freshman and sophomore years.

Capital Area Vocational Center August 1998 - May 2000

2201 Toronto Road Springfield, Illinois 62712

While attending high school I choose to spend half of my day learning a

trade. The course studied was computer repair & networking. My time spent

was a great learning experience and drove me to become more interested in

all aspects of using and maintaining computers. The teacher taught out of

the same Microsoft certification books and courses he studied. I learned

how to install and work with MS-DOS. I came proficient installing Windows

NT Workstation and Server over networks, helping out other classrooms with

their computer related problems, and learning how to deign and maintain

networks. Many of the students who enrolled in this class were not able to

keep their grades high enough to continue with their education. After two

years, I completed the course and still consider this time well spent and

could not put a value on it today.

Skills

People skills are tough to learn and the only way to learn is by trial and

error. In my years of working, electronics was one of the most demanding

people skills position held. There were hundred's of emails a day and at

least 20 calls that I personally answered. A lot of my time was spent

creating interest for items and making sure the customer had the right

information to make an educated purchase. The more educated they are the

less likely they will regret making that purchase. While selling computers

on eBay I maintained an above 98% positive feedback from my customers while

becoming a silver level power seller. I take pride in all lines of work I

do and hope that it shows.

My skills with computers include working on laptops, tablets, and even cell

phones. I've repaired screens, boards, and the plastics on various units. I

enjoy fixing something that was once broke. I have also done freelance web

design creating online stores, blogs, and graphics using various program

languages and applications.

Learning happens everyday for me. Once I start that train it doesn't stop

until my goal gets accomplished. I am a person who goes all in at

everything I do. I see no point of cheating myself out of an experience

because I am afraid of an outcome. Even the worst situation has something

good to learn from it.

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