Customer Service Sales

Brandon Blackman

Employment History

Wal-Mart

Electronics Sales Associate/Cashier /Online Order Picker/Layaway

Sept 2010-May 2012

• Provided customers with information about products in the Electronics Dept.

• Operated POS System, maintained a clean register & surrounding areas.

• Audit drawer at the end of every shift

• Promptly responded to customer requests and online order alerts.

• Shop for the customer, package and bin layaway items, audit bins

Boyce & Howard Swap Shop

Customer Service/Sales/Stock Associate

October 2007 - November 2009

• Operated cash register using POS System

• Stocked merchandise

• Provided customers with information about products and merchandise

• Answered inbound calls and provided information to customers

• Unloaded trucks

Skills

• Proficient using Microsoft products such as Microsoft Office Suite

• Knowledgeable and skilled and with current technologies including smartphones, tablets and computers

• Ability to provide professional and friendly customer service

• Understand the importance of a great customer experience

Professional appearance and demeanor

Exceptional communication and interpersonal skills

Strong people skills and a attitude positive

Maturity, punctuality and reliability

The ability to work with little to no direct supervision

The flexibility to work overtime above and beyond what is described above

Education

Los Angeles Tech Center

3721 West Washington Boulevard

GED

January 2008 - December 2009

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