Management Sales

Babu Joy

Mob: +91-996******* ( Email: *******@*****.***

Dedicated and result oriented IT Professional offering a career spanning 8

years,

Currently handling responsibilities of a Business Applications Lead with

Satmetrix India

NetSuite ERP/CRM ~ Business Analysis ~ MIS ~ Business Intelligence

> Objective: Seeking to obtain a NetSuite Consultant position with an

organization where I can utilize my Domain / Technical Expertise /

Leadership skills and be an asset to the employer .

> Technical Skills Set: NetSuite OneWorld implementation, Daptiv Project

management implementation, NetSuite-SFDC integration, ETL(Pentaho Data

Integration),Cognos Report Studio, MS Excel,, UI Prototyping, UML,

Use Case Modelling Gap Analysis, Mapping Process flows, Document

Functional Requirement Specifications,, Rational Requisite Pro, JIRA,

J2EE and Oracle.

> Domain Exposure: ERP, CRM, PSA solutions, MIS, BI

Certification Training

Completed Training on NetSuite OneWorld Essentials from NetSuite

Completed Certification Training on The Fundamentals of Requirements

Elicitation from INQUESTRA

Education

PG Diploma in Business Management (Systems & Marketing), Xavier Inst. of

Mgmt & Entrepreneurship (2002)

B.Tech (Mechanical Engg), M G University, Kerala (2000)

Career Highlight

Promoted as Business Application Lead of Satmetrix Systems responsible for

leading a team of systems engineers and efficiently managing the internal

business applications.

Current Profile

Satmetrix India - Trivandrum

Business Applications

Engineer (Nov 2008-July2010)

Business Applications Lead (July 2010 - till date)

Job Profile:

. Spearheading various activities of Business Applications team leading a

team of three resources, reporting to Finance Controller

. Customize, maintain and support Business Applications - ERP (NetSuite),

Business Intelligence (Pentaho) Project Management (Daptiv),

salesforcedotcom (SFDC)

. Customization of NetSuite forms using Suite Builder

. NetSuite customizations using Suite Script

. Process support for Partner commission, Expense amortization, revenue

recognition, Fixed Asset Management

. Coordinate and maintain NetSuite - SFDC integration

. Daptiv dashboards and reports using Cognos report builder

. Reports and dashboards in SFDC

. Project performance reports for professional services team

. Responsible for application support to Satmetrix India, Satmetrix EMEA

and Satmetrix New York operations

. Provide systems training to employees in India, US and UK offices

Projects

Fixed Asset Management

ERP: NetSuite

Outline: Satmetrix was managing its fixed asset differently at different

subsidiaries. US subsidiary was managing its fixed assets using Sage

software. UK and India subsidiaries were managing it using excel. The

project was to centralize fixed asset management in NetSuite, so that

adding assets, maintaining assets, depreciation of assets, and movement of

assets across subsidiaries, disposal of assets and reporting across

subsidiaries are done efficiently and correctly.

Role: Business Applications Lead

Responsibilities:

. Audit existing system and make corrections to depreciation methods and

recommendations on asset management.

. Interact with NetSuite to understand the system and make

recommendation on changes in current software.

. Migration of assets to new system

. Create new roles, new reports for efficient asset management.

. Train users in various subsidiaries on asset management.

Implementation of Partner Commission in NetSuite

ERP: NetSuite

Outline: Satmetrix pays commission to partners for selling its products..

The commission calculation is different for different products and also

varies with time period. Satmetrix also pays royalties on certain products

and also pays fees to vendors who provide services. The commission

calculations was done in excel by different product heads and finance teams

members and this has been entered in NetSuite manually .All these three

types of contract mentioned above needs to be handled by implementing the

partner commission module.

Role: Business Applications Lead

Responsibilities:

. Present the partner commission module to management and convince them

on its advantages.

. Work with product heads and understand the partner/vendor contracts.

. Implement the module in Sandbox and coordinate UAT.

. Create new roles, new reports for efficient management in NetSuite

ERP.

. Provide training to product heads and finance team members.

SFDC - NetSuite integration

Application: NetSuite, salesforcedotcom

Satmetrix Sales team migrated from NetSuite CRM to salesforcedotcom. This

has resulted in need for integrating both the systems to avoid manual

transfer of opportunities closed from SFDC to NetSuite, so that Sales Order

can be generated in NetSuite and finance team can work on revenue

recognition and invoicing.

Role: Business Applications Lead

Responsibilities

. Lead the project, identify a third party vendor who is specialized in

SFDC-NetSuite integration.

. Coordinate with Sales team and revenue team so that requirement of

both the teams are met.

. Gather business requirement from Sales team and Revenue team and

finalize the business requirement document.

. Finalize with sales team/Revenue team on the data to be displayed in

SFDC/NetSuite.

. Configure NetSuite and make sure that the product and customer data is

in synchronization with SFDC.

. Manage UAT

Revenue Recognition

ERP: NetSuite

Outline: Satmetrix has been historically doing the revenue recognition by

creating revenue recognition schedules through invoices. The revenue team

requires the revenue recognition using Sales Orders so the revenue can be

recognized in advance. This was done using revenue commitments and reverse

revenue commitments from Return Authorization.

Role: Business Applications Lead

Responsibilities:

. Understand the current process of revenue recognition.

. Propose the new process to the CFO

. Do thorough testing of new process in Sandbox.

. Provide training to the revenue management team.

Revenue Recognition using EITF 08-01

ERP: NetSuite

Outline: Satmetrix has decided to comply with EITF 08-01 rule for its

revenue recognition. This rule requires companies selling products and

services with multiple elements to report both recurring and non-recurring

revenue items based on estimated selling prices.

Role: Business Applications Lead

Responsibilities:

. Work with revenue manger and NetSuite to implement this project.

. Finalize the BRD on revenue recognition using EITF 08-01

. Identify and set the dimensions required for selecting ESP

. Testing

Other NetSuite projects

Amortization

Accountants at Satmetrix were entering manual JEs every month to account

for prepaid expenses. As part of the automation initiative, training was

given to the accountants on how to create amortization template and

generate automated JEs as per amortization schedule

Reconcile Bank Statement

Satmetrix accountants used to reconcile bank statement manually. Training

was provided to accountants at Satmetrix to import the QIF file to NetSuite

and then automatically match the NetSuite transaction with Bank statement.

Pentaho BI Environment

Domain: Business Intelligence

Outline: The project was to develop a BI environment for the Business

Application team to create adhoc reports and analysis reports using open

source environment.

Role: Business Applications Lead

Responsibilities:

. Responsible for finding the open source alternative for the BI

environment

. Install and maintain BI server

. Install, maintain MySQL database

. Database design using MySQL

. Load DB table using informative data produced using ETL tool (Pentaho

PDI)

. OLAP cube design for Pentaho Analysis using Schema Workbench

. Create Metadata model with PMD (Pentaho Metadata Designer) to create

Adhoc report facility

. Write necessary MDX queries for Pentaho Analysis

CMDN.com, Consumer Internet Application

Domain: Media & Entertainment

Client: Cordiant Technologies, Cochin

Outline: A user-generated consumer internet application for the cricketing

fraternity. The application enables users to score cricket matches,

schedule cricket tournaments and make it available on the internet. The

application also provide social networking features customized for cricket

community where in users can upload the scores, photos of the match and

share them with others.

Role: Business Analyst for the Product

Responsibilities:

. Responsible for generating high level Requirements for the application

and created Vision and Scope document.

. Involved in creating Product Road Map and helped in prioritizing

features for each release.

. Involved in creating detailed functional specification documents and

UI prototypes for corresponding product features.

. Created detailed release road map and coordinated with Development &

QA Team to ensure timely implementation of the Feature into the

Product.

. All documentation work including preparation of the Vision and Scope

document, Functional Requirement Specification, and release notes.

. Assisted in content delivery acceleration using market leader in CDN

services, Akamai

. Research on significant features in leading Social Networking

Applications like Facebook, Orkut, MySpace that helped these

applications to be successful Social Networking Applications.

. Search Engine Optimisation, made use of search engine optimization

features provided by Google WebMaster Central and Yahoo's Site

Explorer of improved indexing of the WebPages.

. Involved in setting up dynamic xml sitemaps for all dynamic pages as

per sitemap standards. This also involved setting up mobile specific

sitemap.

. Responsible for developing Live Cricket Score application in Facebook.

. Involved in designing pages compatible for windows mobile and Iphone.

Tobacco Products Compliance Center (TPCC)

Client: Tobacco Manufactures Association (TMA), Princeton, New Jersey

Outline: To create a section named Tobacco Product Compliance Center (TPCC)

which would form part of the secure members-only portal www.tma.org. TPCC,

a centralized Tobacco Licensing Information Repository provides

comprehensive information on the licenses of manufacturers,

wholesalers/distributors and retailers in the 50 States of America and the

District of Columbia.

Role: Business analyst

Responsibilities:

. Hold discussions with Subject Mater Experts and Created Functional

Requirement Specifications.

. Effort Estimation and Project Management activities, involving Client

Interaction, providing Support and creating Work Schedules using MS

Project.

. Coordinated with Development and QA Team for timely completion of the

project.

UPC Management System

Client: Envipco, CT, United States

Outline: Envipco is a world leader in the development and operation of

Automated Technological Systems for the Recovery of Used Beverage

Containers for Recycling. UPC Management System is a Software System for

handling the entire Recycling Process handled by the company.

Role: Business Analyst

Responsibilities:

. Involved in capturing Client Requirements and creating Functional

Specification Document and HTML Prototype for Distributor and Retailer

Module.

Risk Management System

Client: Corporate Compliance Solutions Vendor, United States

Outline: A fully Integrated Enterprise Risk Management Solution with

complete Sarbanes-Oxley compliance. The product is the industry leader in

this domain. The system allows overall planning, coordination and

monitoring by the Operational Risk Management Department.

Technologies: HTML, JSP / Servlets, Struts, Custom Tags, EJB, DB2, Oracle,

WebLogic, JBoss, WebSphere, XML, Ant, WSAD, Eclipse

Role: Developer

Responsibilities:

. Involved in customization of the product for various Clients and

providing Product Support.

. Acted as the Team Lead of the Peer Group of Developers

Previous Experience

Cordiant Technologies - Cochin

Business Analyst (Jan 2005 - Oct 2008)

Job Profile:

. Spearheading various activities with the assistance of 2 Resources,

reporting to the VP - Service Delivery and building Functional

Requirement Specifications and UI Prototypes for various Projects.

. Involved in Client Interfacing and Project Management, created Time lines

and Gantt chart (using MS Project) and also Gap Analysis & created

Process Flow Diagrams & Activity Diagram (using MS Visio).

. Responsible for Software Customization and Support in J2EE platform.

Additional Responsibilities:

. Instrumental in proposing Marketing Strategies & Campaigns, worked with

the Top Management to formulate the Long and Short-Term Marketing

Strategies and successfully organized winning Marketing Campaigns

periodically.

. Significantly involved in the creation of Marketing Collaterals including

Cordiant Brochure and various Service Offerings, Case Studies, Press

Releases and Pre-Sales activities.

. Involved in internal ISO audits and also helped in documenting SOPs for

various software development processes.

Invest One - Bangalore

Asst. Manager - Banking and Investments (Aug 2003 - Feb 2004)

Job Profile:

. Led a Team of 2 Telemarketers, reported to the Relationship Manager and

responsible for providing Banking and Investment Services to High Net

worth Individuals.

Customer First Services - Bangalore

MIS Trainee (Feb 2003 - May 2003)

Job Profile:

. Commenced career as a MIS Trainee, reported to the MIS Manager and gained

exposure in various activities and involved in preparing various Reports

on Daily Operations of the BPO Firm.

. Responsible for designing new reports and providing Reports on Business

Operations to the Top Management and Clients.

Personal Information

Date of Birth: 24 April 1978

Languages: English, Hindi and Malayalam

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