Customer Service Office
Resume:
Los Angeles, CA *****
[Website]
*************@*****.***
VICTORIA SAUNDERS
To put my extensive Customer Service experience to good use, while
OBJECTIVE
exercising independent judgment, decision-making and problem solving
abilities. Excellent communicator with strong tim e-management and
customer needs assessment skills.
Patient and able to listen attentively
SKILLS & ABILITIES
Tactful, never defensive or aggressive, will never blame the customer
The ability to understand customers, his or her needs and moods
The ability to assess customers, by gathering customer-related information
in order to effectively gauge and help a customer
Honest and Efficient
Ability to manage all Social Media sites
EXPERIENCE RECEPTIONIST/FRONT DESK, PLYMOUTH STATE UNIVERSITY
2008-2010
Open office in mornings, and close in evenings | Greeting office visitors
Handle incoming calls and emails | Provide support to all departments
Maintain cleanliness of the office premises | Filing/Bookkeeping
Handling multi-line telephone calls | Setting appointments
Assisting Visitors
BUDTENDER, NATURAL REMEDIES CAREGIVERS | LOS ANGELES
March 2012-Present
Knowledge of marijuana strains, usage and medical benefits
Knowledge of current laws and regulations
A knack for empathizing with patients, and understanding of their needs
Managing online social content including, Facebook, WeedMaps,
WeedTracker, Yelp and Twitter
EDUCATION PLYMOUTH STATE UNIVERSITY, PLYMOUTH NH, BACHELOR’S IN BUSINESS ADMINISTRATION
GPA 3.1
I work very well with others, and also independently. I really enjoy helping
COMMUNICATION
others, as it has become a huge part of my life. I h ave a serious interest in
Holistic healing, and Medicinal Marijuana is a wonderful remedy for many
people. I have extensive knowledge of the product and always enjoy
learning more. My customer service skills are extensive, and are not all
listed under experience, as there is a lack of room! I am honest, hard-
working, reliable and independent.
REFERENCES BORIS SOKOL
Natural Remedies Caregivers, Los Angeles
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