Manager Project

A NWAR MO H I D D I N SHA I K H

Contact No.: Mobile: 968-********

E-mail: a nwa ********@*******.***

PROF I L E

An IT professional with nearly 12+ years of extensive experience in Project Management,

Service Delivery, & Technical Support Service with an organizations of repute.

CORE CO MPET ENC I ES

IT SKILL SETS:

Operating Systems: Win95, 98, NT, Me, 2K, XP, Vista, Win 7, Win 8

Email Application Languages: MS-Outlook, Outlook Express, and Netscape.

Network Platforms: Windows Server 2003,2008

Email Server: Postmaster-QLC, Mdeamon10

Antivirus Application: Eset Endpoint, Escan, MacAfee, Symantec, etc.

Technical Knowledge: Computer Systems, Video Walls, TFT LCD, LED Displays, Wireless

M ultimedia, Scanner, Projectors, Web & Digital Camera.

General Awareness: SQL Server 2000/2005

OBJECT I V E

To become a successful professional in the field of Information Technology and to be associated

w ith an organization where there is growth with realization of my skill and abilities.

PROFESSIONAL PROF I L E

• Presently working with City Cinema – Muscat (Oman) as Assistant IT

M anager.

• Proficient in managing & leading teams for running successful process

operations & service standards for business.

• Hands on expertise in an installation, configuration, administration and

maintenance of Windows, Server with sound understanding of Windows

Desktop application and other freeware Tools & Utilities, etc.

• Hands on expertise in managing an IT department or group supporting over

500 users.

• Extensive experience at keeping track and monitoring of many concurrent

p rojects, issues and requests.

• I T Infrastructure Management with experience in configuring and

t roubleshooting various Networks, Hardware and Software related issues.

• Proficient in setting up and managing Network Computing Environment

entailing Local Area / Wide Area Networks and Networking Devices

Administration.

F U NCT IO NAL

P roject Management

> End to end Program/ Project Management from conceptualization and visualization,

t ask scheduling and final execution of projects

> Managing and leading team members; allocating resources among team members and

guide team members during the project, till final delivery.

> Holding review meetings to monitor progress of the project as per schedule and ensure

t imely completion and delivery of the project.

> Monitoring development activities; report project progress, technical guidance / support

to project team. Develop competencies of Project Teams.

> Delivering and implementing the project as per scheduled milestones.

> Ensuring compliance to quality standards.

I T I nf rastructure Management

> Conceptualizing and executing strategic IT plans for achievement of organizational

t argets.

> Interfacing with Internal Dept. for assessing requirements for future / existing

resources; present need based product solutions and finalize specifications for the same.

> Developing and negotiating with vendors for timely supply of computer peripherals and

hardware devices to facilitate smooth project activities.

> Maintaining updated documentation for current hardware and software configurations,

and also for proposed future installations & modifications to the current environment for

Dept.

> Co-coordinating with ISP for Connection and any IP Routing problems.

> Managing Audio and Video Conference with all required techniques for Boardroom set-

up.

Service Operations

> Supervising customer service operations for rendering and achieving quality services;

p roviding first line customer support by answering queries & resolving their issues,

ensuring minimum Downtime.

Technical

Hardware & Software

> Hands on experience with Windows Server 2003 & 2008 and Operating system.

> Proficiency in Desktop Operating System.

Networking

> Setting up & managing Local and Wide Area Networks (LAN, WAN) to maintain

maximum network uptime.

> Handling Networking & Database Administration with technical expertise in the

i mplementation, operations and support functions using IT as a tool.

> Monitoring network maintenance activities and ensuring prompt t roubleshooting of

network problems, to achieve maximum network uptime.

> Managing IP allocation & ensuring minimal downtime of machines, configuring servers

for fault tolerance and Disk Space management to optimize the server utilization.

System Administration

> Installing, administration and maintaining Windows 2003 Server and hardware devices

i n networked environment.

> Installing, administration and maintaining software, Windows OS (Win98, 2000, XP,

V ista etc.),

SQL 2000

> Performing LAN/WAN Management, Server Administration on Windows platform,

> Installation & configuration of Active Directory & Users, DHCP, DNS, SMTP, Sharing

etc.

> Analyzing and solving the problems of Desktops and Networks level.

> Taking regular backup of server / database information. Ensuring maximum server

uptime

> Planning & designing servers for backup and recovery of database information; creating

a v irus-free environment.

> Restoring Database in case of crash/ emergencies & maintaining high availability with

configuration, monitoring databases performance and managing database etc.

ORGAN ISAT IO NAL EXPER I E NCE

Oman Arab Cinema (City Cinema) – Jawad Sultan Group, M uscat – Oman - July

25th 09 T ill Date

As Assistant IT Manager.

Oman Arab Cinema Company LLC belongs to the Jawad Sultan Group of Companies. The

p romoter of the group is Mr. Jawad A Sultan, whose business history is more than 6

decades in the Sultanate. The company specialized in operating a traditional format

cinema for over 25 years.

Reporting to: Operations Manager (Cinema)

Role:

Responsible for managing entire systems administration

Planning, Testing and Deployment of new web based software for Cinema (TicketNew).

Actively involved in the preparing and developing Weekly report pertaining to

software-hardware and other Service expenses, etc. to be submitted to the Operations

M anager

Maintain & Support network & workstation Hardware & Software.

Effectively coordinating with Vendors and External Call Support agencies.

Understanding and defining user requirement, designing and leading development /

maintenance activities with an implementation plan.

assisting Operations Head in various planning and monitoring activities and providing

support on the various IT initiatives

Daily Reporting and Updating of call logs.

Perform Daily Backups & Archival of files stored on network to assists with Disaster

Recovery.

OS, Security & user management.

Maintaining the entire IT systems setup for smooth operations.

Xtertain & TicketNew - Ticketing/Concessions Software & Website maintenance.

Vendor Management, Multi location handling / co-ordination / Technical Support /

Remote support.

Completed 2 New Projects after Joining Company - City Cinema Grand Mall &

B uraimi.

B ig Cinemas - Adlabs Films Ltd, M umbai since M a r 08 to June' 09

As Assistant IT Manager.

Adlabs Films Limited, a member of the Reliance Anil Dhirubhai Ambani Group, is India's

fastest growing film entertainment company with a dominant position in Film Processing

and DI services and Digital Cinema mastering; television content and is India's largest

cinema chain, BIG Cinemas, with over 390 screens across US, India and Malaysia.

Reporting to: Sr. Manager - IT

Team Size: 2 - West Region

Role:

> Responsible for managing entire systems administration of New Projects.

> Efficiently Installation, Administration and Troubleshooting of Windows Server 2003

based Network.

> Managing entire systems administration of Cinemas & Corporate Office.

> Responsible for Installation & Configuration of Vista - Ticketing & Concession Software

> effectively coordinating with Vendors and External Call Support agencies.

> Actively involved in the preparing and developing Weekly M IS report pertaining to

software-hardware, new project and other Service expenses, etc. to be submitted to the Sr

I T Manager.

> Understanding and defining user requirement, designing and leading development /

maintenance activities with an implementation plan.

> Dexterously assisting IT Planning Head in various planning and monitoring activities

and providing support on the various IT initiatives.

> Accountable for scheduling upgrades and security backups of software systems and

ensuring smooth running of all systems, including anti-virus software and email provision.

> Understanding and defining user requirement, designing and leading development /

maintenance activities with an implementation plan.

> Dexterously assisting IT Planning Head in various planning and monitoring activities

and providing support on the various IT initiatives

> Site Set-up - Individually worked on IT Project Cinemas Mentioned. Big Cinemas

A mravati, Wardha, Parbhani, Aurangabad, Chindwara, Palanpur, Vapi, Gandhinagar.

Significant Achievements:

> Distinction of implementing entire Infrastructure Set-up for New Office i.e. Server Room

Design, 5 Rack Mountable Servers of IBM X3650 series with 5KVA UPS backup.

> Played a key role in successfully installing and implementing Windows 2003 Server and

Gajsheild Firewall as per corporate rules and IT requirements.

Cinemax I ndia Ltd., M umbai Dec'05-M a r'08

As Team Leader - IT

CINEMAX India Ltd is a Chain of Multiplexes with 51 screens running all over

M aharashtra and expanding with 17 sites running successfully.

Reporting to: IT Manager.

Team Size: 8

Role:

> Managing entire systems administration of Cinemas & Corporate Office.

> Handling administration and Troubleshooting of Windows Server 2000/2003, Iquinox

M ail server, Tally Accounts Server & Gaming Server.(Redemption & LAN Gaming)

> Ensuring smooth running of all systems, including anti-virus software and email

p rovision.

> Effectively coordinating with Vendors and External Call Support agencies.

> Actively involved in the preparing and developing Weekly reports pertaining to software

and hardware new project and other Service expenses etc. to be submitted to the HOD.

> Understanding and defining user requirement, designing and leading development /

maintenance activities with an implementation plan.

> Dexterously assisting IT Planning Head in various planning and monitoring activities

and providing support on the various IT initiatives. Accountable for scheduling upgrades

and security backups of software systems.

Significant Achievements:

> Merit of playing a key role in successful installation and implementation of Gajshield

F irewall, Windows 2003 Server

> Implementing Re-Infrastructure Set-up for Head Office i.e. Server Room Design, 4 Rack

Mountable Servers of Dell 2950 series with 10KVA UPS backup.

> Implementing entire Infrastructure Set-up for New Projects i.e. Server Room Design,

Servers of IBM X3650 series with 5KVA UPS backup and installing LCD's.

> Entirely played a Main role in successful installation and t roubleshooting of Server Set-

up.

> Broadband and Lease Line Connection for Site Office.

> Planning, Installation & Maintenance Gaming Server, Network Design Using Magnetic

Cash Software for Giggles Game Zone Located at Eternity Mall - Thane & Eternity Mall -

Nagpur.

> Installation & Maintenance IBM POS. & M ICROS POS.

> I nstallation & Maintenance of Thermal & KOT Printers.

> Site Set-up - Individually worked on PVR Cinema opening set up Of at Cinemax Versova,

E ternity Mall Thane, Growel 101, Eternity Mall Nagpur, and Gandhinagar Gujrat.

Wysetek System Technologies Pvt Ltd., M umbai Feb'99 - Dec'05 as Sr Customer

S upport Engineer

Wysetek has always been service oriented company commit ted to provide that extra value

to their clients by building last lasting relations.

Reporting to: Team Leader

Team Size: 5

Role:

> Responsible for undertaking all the activities related to t roubleshooting network related

p roblem, carrying out IT Infrastructure & Set-up of Desktops user systems.

> Managing Installation and t roubleshooting of Windows 2000/2003 Servers.

> Monitoring and maintenance of LAN Link and installation & maintenance of Hardware

& l icensed Software.

> Efficiently involved in eliminating & preventing Computer Virus of all network systems

by downloading the weekly updates.

> Solving Daily routine problems & attending calls of Users regarding printers, software

operating systems, networking, scanning, web browsing, Proxy applications doubts &

queries by assisting them.

> Sites: 5 and 7 star hotels like Holiday Inn, J. W. Mar riott, Multiplex theatres like PVR

C inemas, Movie time the Hub etc.

E D UCAT IO NAL QUAL I F ICAT IO N

S.S.C from Shri Vani Vidya High School, Bombay University in 1995.

Auto Engineering Tech (MCVC) Bombay University in 1997

CERT I F ICAT IO N

Completed Computer Hardware Maintenance & Networking Technologies from 'SISI'

Diploma in Information Technology (CDAC) in 2003.

PERSONAL D ETA I LS

A ddress: 303, Cosmos, Salasar Garden, Near Green Court Club, Hatkesh,

Kashimira Road, Mira Road (East) Thane - 401 107. INDIA

Date of Birth: 2nd March, 1979.

Passport No.: F1764500.

Marital Status: Married

Nationality: Indian

Date: S ignature

Anwar Shaikh

Contact this candidate