Manager Sales

Dalisha C. Pinto

*** ********** ****.

Cellular: 203-***-****

Email: ***********@*****.***

EDUCATION: Fisk University, 2002-2006

Nashville, TN

Spanish Major, Minor in Education

QUALIFICATIONS:

. Bilingual (Spanish)

. Excellent communication skills

. Strong organizational and management skills

. Exceptional ability to carry out instructions verbally,

written and diagrammatically

. Excellent phone etiquette and interpersonal skills

. Demonstrated initiative, time management and problem

solving skills

. Strong leadership and analytical skills, ability to

prioritize projects, detail and deadline oriented

EXPIERIENCE:

Dental Care of Port Chester - Port Chester, NY

Office Manager - May 2011 - July 2011

. Supervised Staff

. Insurance Billing

. Sterilization of Instruments

. Set up Appointments

. Payroll

. Dentrix

Dental Care of Trumbull - Trumbull, CT

. Finance Manager

. Supervised Staff

. Insurance

. Set Up Appointments

Royal Bank of Scotland (RBS) - Bridgeport, CT

Collections Specialist- November 2006- October 2010

. Assist customers with reestablishing accounts

. Assist customers with setting up and maintaining account payment plans

. Handle high volume of incoming calls from customers

. Securing and negotiating payments from customers

. Monitor payment process, made recommendations and implement actions

Abercrombie & Fitch- Nashville, TN

Sales Associate- April 2005- September 2005

. Sale and promotion of merchandise

. Assist customers with immediate credit qualification

. Help in the design of floor plans

. Update price list of inventory/sale items

. Provide answers to customer questions (location and price of

merchandise)

Footloose Shoe Store- Bridgeport, CT

Sales Associate- September 2002- March 2003

. Opening and Closing Point of Sale (POS) system accurately

. Complete POS transactions with accuracy and promptness

. Provide store maintenance, keep the store orderly and with neat

appearance

. Ensure all merchandise is properly priced

. Stocks the store from back stock and or daily deliveries

Alvin Ailey American Dance Theater Summer Camp

Group Leader- June 2001- August 2003 (Summer Seasonal Yearly)

. Interview potential participants

. Served as liaison between camper and parent

. Demonstrate dance and assist teachers with classes

. Communication with camp team members

PC SKILLS: Proficient: Microsoft Word, Excel, PowerPoint, Outlook,

Microsoft Publisher, and Microsoft Access

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