Toni S. Blackburn
Houston, TX *7047
*************@*****.***
OBJECTIVE
A dedicated, service-focused professional seeking to transition into the healthcare field.
Highly motivated to launch nursing career; future goals include education leading to RN
licensure. Also willing to perform administrative/clerical work in an office setting.
A reliable worker with the ability to quickly learn new concepts and skills backed by a solid
work history, reputation as a team player and passion for helping others.
Background includes experience caring for disabled and chronically ill patients at home.
I am current on all immunizations (including tuberculosis and hepatitis B).
SKILLS
A diligent and resourceful individual offering competency within the full range of Customer
Service and support.
Capable of handling competing demands for time and attention while maintaining a positive
and approachable demeanor.
ability to read, understand, and follow oral and written directions, ability to speak clearly
and concisely, interpersonal skills, detail-orientated, organized, and self-motivated
3 years of experience in customer service and 2 years in healthcare services, ability to
interact with customers from diverse cultures and backgrounds.
Time management and data entry experience
Detail oriented ability to multi-task, fast learner
Activities of Daily Living (ADL),Quality Patient Care
Excellence in interpersonal communications, teamwork, customer service, flexibility and
reliability.
Answered switchboard phones and recorded messages. Performed accounts receivable and
account payable. Completed filing and general office duties.
Efficient in Microsoft Office, typing 40WPM, Outlook, Thunderbird, Internet Browser,
Internet Explorer, Firefox, Peripheral Devices Scanners, Printers
WORK EXPERIENCE
Bachelor of Science in Nursing (Present) Houston Community College Houston, TX
The Upperhand Salon (December 2011- 2012)
Sales Associate Massage Envy River Oaks, Houston, TX
Primary Care Provider Victory H.H. SVC., Jamiel H.H. SVC., Humane H.H. SVC. Houston, TX
Call Center Customer Care Innovative Consultants Houston, TX
High School Diploma
Lamar High School - Houston, TX
Certifications
Texas Licensed Cosmetologist